Care Coordinator Lead

Kindred Home Care; New Brunswick; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join Kindred Home Care as a Care Coordinator Lead, where you will drive impactful care operations and scheduling. You'll guide a dedicated team while ensuring high-quality client care, bringing your leadership and operational expertise to make a meaningful difference in the community.

Qualifications

• Proven experience in scheduling and coordination.
• Fluent in both English and French.
• Strong interpersonal and communication skills.

Responsibilities

• Drive efficient caregiver-client matching.
• Ensure timely onboarding for caregivers and clients.
• Lead team meetings and cultivate a values-driven culture.

Skills

Scheduling expertise

Operational leadership

Problem-solving

Coaching

Bilingualism (English and French)

Tools

Relevant software technology

Job description

Care Coordinator Lead: Shape the future of Care In New Brunswick

You:

A scheduling guru with a passion for people and operational excellence (we’re seeking top-tier talent!). You excel at ensuring timely, reliable client care and empowering caregivers with purpose and clarity. You thrive on solving complex logistical challenges, mentoring team members, and developing efficient, scalable systems—not just to manage schedules, but to make a tangible difference in people’s lives.

You’re the kind of leader who takes initiative. You have innovative ideas and the determination to implement them. You’re eager to guide our Care Coordinator team across all regions, standardize best practices, and actively contribute to our operational excellence.

Us:

We’re Kindred Home Care, a mission-driven, fast-growing company redefining what it means to deliver care at home. From 200,000 hours of care in 2013 to over 1.3 million hours in 2024—we’re scaling fast and staying personal.

Our team is small, scrappy, and obsessed with impact. No bloated org charts or endless meetings. Just smart, fun, driven people working hard to reach a huge goal: 4 million hours of care by 2030.

What You’ll Do

• Drive smart, efficient caregiver-client matching.
• Ensure timely caregiver and client onboarding.
• Maintain high client patterning with efficient caregiver allocation
• Lead proactive long-term scheduling and manage caregiver availability.
• Monitor fulfillment, address inactive accounts, and ensure timely approvals.
• Oversee virtual assessments and scheduling follow-through.
• Lead team meetings, training, mentorship, and foster a values-driven culture.
• Identify regional needs for recruitment and resolve complex scheduling issues.

What You Bring

• Proven experience in scheduling, coordination, or operational leadership.
• Strong people coaching skills and comfort leading remotely.
• Fluency in both French and English.
• A heart for service, a mind for systems, and a drive for impact.
• Excellent problem-solving and analytical skills.
• Ability to prioritize and manage multiple tasks effectively.
• Strong communication and interpersonal skills.
• Proficiency in relevant software and technology.

We are committed to diversity, equity and inclusion. Our company values the diversity of the people it hires and serves. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or marital status.

Ready to bring consistency, clarity, and compassion to the core of our care operations?
Apply now to join Kindred as our Care Coordinator Lead.

We thank all applicants for their interest!

Application Form

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