Care Coordinator: Front Desk & Patient Care Champion

Lifemark Health Group; Whitchurch-Stouffville; On-site; CAD 25,000 - 37,000; Full time

Job summary

Lifemark Health Group’s Stouffville Joint Venture Physiotherapy clinic in Whitchurch-Stouffville, ON is hiring a Care Coordinator. You will manage front-desk activities, handle patient intake, and provide friendly administrative support to the care team.

Responsibilities include scheduling, data entry, payments processing, and coordinating communications with patients, staff, and funders. A high school diploma is required, with medical office admin training an asset.

Qualifications

• High School Diploma is required; medical office admin education is an asset.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and customer service skills.
• Experience with EMR/case management systems is an asset.

Responsibilities

• Deliver a front-desk experience by managing calls and greeting patients.
• Coordinate accurate patient intake and maintain up-to-date records.
• Assist patients with completing documentation for accuracy and completeness.
• Schedule appointments and manage patient records.
• Collect payments and submit insurance claims.
• Provide administrative support to the Care Coordinator Manager and Clinic Director.

Skills

Organizational skills

Multitasking

Communication skills

Microsoft Office

EMR/Case Management

Education

High School Diploma

Medical Office Administration

Tools

EMR/Case Management systems

Job description

Lifemark Health Group’s Stouffville Joint Venture Physiotherapy clinic in Whitchurch-Stouffville, ON is hiring a Care Coordinator. You will manage front-desk activities, handle patient intake, and provide friendly administrative support to the care team.

Responsibilities include scheduling, data entry, payments processing, and coordinating communications with patients, staff, and funders. A high school diploma is required, with medical office admin training an asset.