Care Coordinator

Ontario Health atHome; Whitby; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate Care Coordinator to join their dynamic team. In this rewarding role, you will assess patient needs, develop care plans, and connect individuals with essential services. You will work in a hybrid model, balancing office work and community engagement, while being supported by a collaborative team of over 9,000 health professionals. This position offers a chance to make a real difference in the lives of patients, ensuring they receive the highest quality of care in their homes. If you are passionate about health care and driven to support others, this opportunity is perfect for you.

Benefits

Comprehensive Compensation Packages

Defined Benefit Pension Plan

Development Opportunities

Work-Life Balance Support

Qualifications

• 2+ years experience in community health or related field required.
• Membership in good standing with applicable regulatory body is essential.

Responsibilities

• Assess patient care needs and develop individual care plans.
• Coordinate and monitor care plan delivery with patients and families.

Skills

Interpersonal Skills

Communication Skills

Assessment Skills

Problem-solving Skills

Decision-making Skills

Time Management

Organizational Skills

Education

Registered Nurse (RN)

Physiotherapist

Occupational Therapist

Social Worker (RSW)

Tools

Windows Environment

Job description

Job Description

Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.

Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?

• In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
• Link patients with service providers
• Coordinate and monitor care plan delivery
• Establish a helping relationship with patients and their families
• Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected

What must you have?

• Membership, in good standing, with the applicable regulatory body:
  • College of Nurses of Ontario (RN)
  • College of Physiotherapists of Ontario
  • College of Occupational Therapists of Ontario
  • Ontario College of Social Workers and Social Service Workers (RSW)
• 2+ years of recent experience in community health or a related field
• Knowledge of the health care delivery system and community resources
• Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
• Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
• Established ability to accurately complete required documentation, reports and forms
• A valid driver’s licence and access to a reliable vehicle
• Proficient in a Windows environment
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

• Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
• Case management experience or recent related community experience
• Ability to speak French or another second language

Hours of work:

All hours of operation (Initially Monday-Friday 0830-1630; 70 hours per bi-weekly pay period) subject to change as per the Collective Agreement.

Position location and travel:

Hybrid work model, subject to change. Regular travel within the geographical region of Ontario Health atHome Central East may be required. A valid Ontario driver’s license and access to a vehicle are necessary.

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan
• Salary: $41.92-$51.91/hour

Who we are:

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment:

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Date Posted: April 9, 2025

Closing Date: April 16, 2025

Job Type: Full-time

Start Date: June 9, 2025

Program: Community

Branch: Whitby

Group: ONA