Cannabis Retail Store Manager — Lead Team & Growth

Canna Cabana Inc.; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

High Tide Inc. is seeking a capable Retail Store Manager for our Canna Cabana location in Calgary, Alberta. You will lead daily store operations, manage staff, ensure customer satisfaction, and drive profitability through merchandising, inventory control, and promotional activities.

The role requires strong leadership, problem-solving, and a proven ability to meet sales targets while ensuring compliance with health, safety and regulatory standards in cannabis retail.

Qualifications

• Must have valid SellSafe Certification.
• Completion of high school and College/CEGEP/vocational or technical training.
• Minimum of 5 years work experience in a supervisory role in a retail environment.
• Minimum 3+ years of work experience in managerial role in full capacity.
• Excellent time management and prioritizing skills.
• Demonstrated ability to train and motivate staff; skills to monitor and assess staff performance.
• High level of proficiency with Microsoft Office productivity suite; teamwork skills.
• Able to communicate effectively both verbally and in writing.
• Strong customer service and troubleshooting skills.

Responsibilities

• Greet and assist customers while modelling exemplary conduct for staff.
• Address customer complaints professionally to achieve a positive resolution.
• Ensure health, safety and security regulations are met.
• Maintain stock through inventory management and reports.
• Balance sales and issue receipts; manage daily revenue tracking.
• Coordinate ordering and receiving cannabis and accessories; supervise staff.
• Deliver timely reports on sales, staff and productivity.

Skills

Time management

Staff training

Customer service

Communication

Organization

Education

High School Diploma

College/Vocational Training

Tools

Microsoft Office

Job description

High Tide Inc. is seeking a capable Retail Store Manager for our Canna Cabana location in Calgary, Alberta. You will lead daily store operations, manage staff, ensure customer satisfaction, and drive profitability through merchandising, inventory control, and promotional activities.

The role requires strong leadership, problem-solving, and a proven ability to meet sales targets while ensuring compliance with health, safety and regulatory standards in cannabis retail.