Cannabis Retail Store Leader & Team Builder

Canna Cabana Inc.; Windsor; On-site; CAD 45,000 - 55,000; Full time

Job summary

High Tide Inc. is seeking a Retail Store Manager for Canna Cabana locations in Windsor, Ontario. You will lead a busy cannabis retail store, manage staff, and ensure daily operations comply with AGCO regulations and company policies.

You will drive customer service excellence, sales performance, and staff development while coordinating with head office on promotions and inventory controls. This role demands strong leadership and a collaborative attitude in a fast-paced retail environment.

Qualifications

• Proficiency in Microsoft Office; experience with process management, team problem solving, and inventory control.
• CannSell license required along with clean police record check.
• 5–6+ years of management experience in retail.
• Valid Cannabis Retail Store Manager license or ability to obtain from AGCO.
• First Aid certification is an asset.
• Knowledge of Cannabis laws and AGCO standards.

Responsibilities

• Hire and supervise employees; ensure CannSell licenses are valid.
• Motivate and coach team to be positive, knowledgeable and hardworking.
• Train staff on procedures and policies; maintain SOPs.
• Manage weekly staff schedule in line with labor policies.
• Resolve team questions and conflicts; maintain high engagement.
• Lead sales and customer service to meet revenue and margin goals.
• Oversee opening/closing procedures; ensure security and cash controls.

Skills

Retail management experience

Team leadership

Customer service

CannSell license / AGCO compliance

Microsoft Office proficiency

Tools

Microsoft Office

Job description

High Tide Inc. is seeking a Retail Store Manager for Canna Cabana locations in Windsor, Ontario. You will lead a busy cannabis retail store, manage staff, and ensure daily operations comply with AGCO regulations and company policies.

You will drive customer service excellence, sales performance, and staff development while coordinating with head office on promotions and inventory controls. This role demands strong leadership and a collaborative attitude in a fast-paced retail environment.