Cannabis Retail Shift Lead (Part-Time)

Canna Cabana; Morinville; On-site; CAD 21,000 - 26,000; Part time

Benefits offered by this job

Unlimited bonus earning potential

Growth opportunities

Job summary

Canna Cabana Morinville is seeking a Part-Time Shift Leader to support store operations, supervise staff, and ensure top customer service. The role requires SellSafe certification, a high school diploma or equivalent, and at least 2 years of retail experience (cannabis industry preferred). Strong leadership, communication, and teamwork are essential for success.

Join a growing brand under High Tide Inc. and enjoy opportunities for growth, with potential for unlimited bonus earning based on

Qualifications

• Must have valid SellSafe Certification
• Completion of high school and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• A valid First Aid certification is considered an asset
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

Responsibilities

• Supervise daily operations with store management
• Oversee duties of Store Manager in their absence
• Help manage staff on shift and resolve customer service issues
• Provide direction and instruction to all store associates
• Ensure store standards and health, safety, and security rules are followed
• Maintain staffing levels on shift as needed
• Act as sales and customer service leader when SM/ASM absent
• Greet customers and model exemplary conduct
• Uphold company policies and applicable laws
• Handle customer complaints escalated appropriately
• Ensure inventory processes are followed on shift
• Aim to achieve sales targets and KPIs

Job description

Canna Cabana Morinville is seeking a Part-Time Shift Leader to support store operations, supervise staff, and ensure top customer service. The role requires SellSafe certification, a high school diploma or equivalent, and at least 2 years of retail experience (cannabis industry preferred). Strong leadership, communication, and teamwork are essential for success.

Join a growing brand under High Tide Inc. and enjoy opportunities for growth, with potential for unlimited bonus earning based on