Cannabis Retail Sales Associate — Growth & Perks

Calyx-Trichomes; Kingston; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Team member discount

Perkopolis access

Wellness program and mental health res

Learning & development programs

Job summary

The FIKA Company in Kingston is seeking a friendly Retail Sales Associate to greet customers, guide them to items, and deliver brand‑affiliated experiences in a fast‑paced cannabis retail setting.

You will generate sales, advise on use of products and accessories, participate in merchandising and promotions, maintain excellent customer service, and work with store managers to maximize in‑store presence.

Qualifications

• Experience in retail sales preferred.
• Excellent customer service, interpersonal, organizational, and communication skills.
• Motivated and creative team player.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Ability to build and maintain lasting relationships with customers.
• Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
• Ability to perform basic mathematical calculations.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.

Responsibilities

• Greet customers and provide guidance on where they may find items within the store.
• Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
• Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
• Participate in merchandising and promotional activities.
• Maintain a high level of customer service.
• Assist with setting up merchandise displays.
• Work in partnership with store managers and other employees to maximize store sales and in-store presence.
• Ensure accuracy in all transactions, inventory, and procedures.
• Participate in all manner of store maintenance.
• Maintain a high level of product knowledge.
• Maintain a professional appearance, demeanor, and attitude always.
• Performs other duties as required.

Skills

Retail sales experience

Customer service

Interpersonal communication

Teamwork

Mathematical skills

Integrity

Reliability

Education

High school diploma or GED

Provincial Cannabis Certification

Job description

The FIKA Company in Kingston is seeking a friendly Retail Sales Associate to greet customers, guide them to items, and deliver brand‑affiliated experiences in a fast‑paced cannabis retail setting.

You will generate sales, advise on use of products and accessories, participate in merchandising and promotions, maintain excellent customer service, and work with store managers to maximize in‑store presence.