Cannabis Consultant

Flight Cannabis Co.; Victoria; On-site; CAD 28,000 - 29,000; Part time

Benefits offered by this job

Employer paid extended health & dental

Anniversary bonus

Product education

Health and wellness allowance

Event/self development reimbursement

Job summary

Flight Cannabis Langford is hiring a Cannabis Consultant to create memorable guest experiences in a lively retail setting. You will guide guests to products, provide excellent service, and learn the Flight product menu to make confident recommendations.

The role is permanent part-time (8–12 hours per week) with evening and weekend availability. Benefits include extended health and dental, bonuses, and wellness allowances. Training and growth are encouraged.

Qualifications

• 1+ years of experience in customer service and POS environments.
• Selling It Right certification and age 19+ required.
• Strong verbal and written communication skills.
• Interest in cannabis industry is a plus.
• A warm, confident, customer-focused personality.

Responsibilities

• Deliver friendly service and ensure guests have a great experience.
• Learn Flight's product menu and make knowledgeable recommendations.
• Maintain organization, stocking, and store display standards.
• Verify guest ages in compliance with BC cannabis regulations.
• Collaborate with team members to achieve sales goals.

Skills

Customer service

POS experience

Pro-active product knowledge

Communication skills

Cannabis knowledge

Attention to detail

Job description

Flight Cannabis Langford - Cannabis Consultant

Part-time

Job Overview:

As a Cannabis Consultant you will create memorable and positive experience for our guests guiding them to find their favorite products. You'll get to work in a fun store environment where you'll have the opportunity to learn new things and build positive relationships every day. Our Cannabis Consultants are committed to providing excellent customer service, upholding a high standard of cleanliness, and bringing a positive attitude to work.

Position Details:

Permanent part-time (8-12 hours per week). Evening and weekend availability required.

Benefits:

100% employer paid extended health & dental, anniversary bonus, product education, annual health and wellness allowance, reimbursement for entry to community events or self development opportunities and more!

Compensation:

Starting at$20.40/hour plus tips

*Wage increase to $20.90/hour after successfully completing probationary period.

Key Responsibilities:

• Making customers happy and promoting a helpful and friendly environment to ensure they arrive and leave with a great impression while delivering on our service standards.
• Bringing your positive, collaborative and hardworking attitude to work each day.
• Learning and talking about the Flight menu of products to better connect with our guests by making excellent recommendations.
• Managing inventory with an eye for organization, display, and stocking of products.
• Ensuring full compliance with British Columbia's legal regulations concerning the sale of cannabis. This includes verifying the age of guests by checking IDs.
• Being part of a team of high achievers who care about the customers and the company they are representing.
• Such other and unrelated duties as may be assigned from time to time by the Employer.

Education, Skills and Qualifications:

• Cash handling and POS experience in retail, hospitality, or food services.
• 1+ years of experience in customer service with a demonstrated ability to exceed guest expectations and respond to guests and colleagues with kindness and respect.
• Demonstrated initiative to be pro-active in product knowledge to serve guests in a confident manner.
• A warm, confident, and customer focused personality with a high-level of attention to detail.
• Selling It Right certification, and minimum 19 years of age.
• Strong verbal and written communication skills.
• A passion for the Cannabis industry, knowledge of cannabis is considered an asset.
• High level of ethics, values, integrity and trust.

The Truffles Group is an equal opportunity employer. Should you require accommodation during the recruitment process, please reach out to Nadia Valckx, Recruitment & HR Generalist [e-mail].