(Canada) Project Manager - Southeast

PointClickCare; Canada; Remote; CAD 87,000 - 94,000; Full time

Job summary

Une entreprise leader dans le domaine des systèmes de santé recherche un Chef de Projet pour gérer des implémentations simultanées d'EHR pour des clients. Ce rôle implique la liaison principale avec les clients, la gestion des ressources, des budgets, et l'assurance de la qualité des résultats, et est idéal pour un candidat motivé avec une expérience en gestion de projets dans un environnement de services professionnels.

Benefits

Équité

Avantages sociaux

Bonus ou commission

Qualifications

• Expérience confirmée en gestion de projets.
• Connaissance des systèmes de santé (EHR, EMR) est un atout.
• Capacité à gérer des priorités concurrentes efficacement.

Responsibilities

• Gérer des projets d'implémentation EHR et coordonner les équipes.
• Assurer une transition réussie des clients vers la solution PointClickCare.
• Suivre les progrès des projets et résoudre les problèmes rapidement.

Skills

Leadership

Gestion de projets

Résolution de problèmes

Analyse

Communication

Education

Certification PMP ou Prince II

Job description

Reporting to the Manager of Professional Services, you will act as the primary client liaison to lead multiple customer-facing EHR implementation projects simultaneously. You will have experience managing customer implementations in a Professional Services environment and a proven track record of successfully achieving project objectives.

Key Responsibilities :

• Thoroughly understand the customer’s business and technical needs.
• Act as the primary interface to client business units during all phases of the project.
• Conduct project kick-off meetings with customers and delivery resources.
• Identify scope, create project plans, manage, monitor, and control multiple externally facing customer implementations of our software. Manage project budgets, team resources, communications, and plans.
• Ensure successful migration of customers to the PointClickCare solution with an effective transition to support upon project close.
• Monitor and report on project progress, problems, and recommended solutions to the customer.
• Identify and resolve risks and issues promptly. Escalate concerns to the project team and senior management when appropriate.
• Report on deployments, schedules, budgets, and revenue using internal methods.
• Foster the growth of the team’s project management capabilities, enhancing knowledge and experience within the PMO.
• Manage several competing priorities effectively.
• Contribute to the overall goals and objectives of the Project Management Office.
• Create project plans, define scope, goals, deliverables, timelines, and required resources.
• Manage the day-to-day operational aspects of projects, including defining tasks and resource allocation.
• Support customers in migrating from current to future states optimally.
• Update and track project timelines and deliverables.
• Provide direction and support to the implementation team and review their deliverables.
• Manage project issues and dependencies.

Required Experience :

• Experience in project management at a skilled level.
• Previous PointClickCare knowledge is an asset but not required; experience with healthcare systems (EHR, EMR, Pharmacy) is advantageous.
• PMP or Prince II certification is an asset.
• Solid understanding of systems design is beneficial.
• Great attitude and work ethic.
• Strong leadership and relationship-building skills, with the ability to negotiate and influence to drive project success.
• Excellent interpersonal and communication skills for interacting with team members, internal, and external customers.
• Attention to detail and a passion for achieving quality outcomes.
• Self-starter with the ability to take on new challenges.
• Quick learner with strong analytical and problem-solving skills.
• Ability to self-manage and monitor key performance indicators.

The annual salary for this position ranges from $87,000 to $94,000, plus bonus or commission, equity, and benefits. Salary ranges are determined by job level, skills, experience, and location. This range reflects the target for new hires across all Canada locations.