Canada_Key Account Manager

CelltrionHealthcare; Toronto; On-site; CAD 90,000 - 140,000; Full time

Job summary

Celltrion Healthcare Canada is seeking a seasoned Key Account Manager to lead ophthalmology product sales within a defined territory. You will plan and execute territory strategies, collaborate with Marketing, Medical, Sales, Patient Support and Market Access to achieve targets.

The role requires deep understanding of biologics, strong networking in ophthalmology, and ability to travel up to 25% with occasional dinner/Conference engagements.

Qualifications

• Minimum 10 years of experience in sales, preferably pharmaceutical.
• Minimum 3 years of experience in a Key Account Planning environment.
• Track record of strong sales performance in specialty care (ophthalmology).
• Experience in biologics/biosimilars.
• Knowledge of patient support programs and coordination with specialty pharmacies.

Responsibilities

• Achieve sales objectives of assigned products through customer-focused, value-added activities.
• Develop, implement and monitor key account and territory plans.
• Deliver on value proposition through messaging to customers.
• Collaborate cross-functionally to implement value-added programs.
• Build strategic partnerships in ophthalmology/biologics.
• Travel up to 25% and attend meetings as required.
• Manage territory budget and perform administrative duties.

Skills

Key account planning

CRM (VEEVA)

Ophthalmology knowledge

Biologics/biosimilars

Customer engagement

Territory analysis

Education

Undergraduate degree in business or science

Tools

VEEVA CRM

Job description

Celltrion Group fournit des médicaments biosimilaires et biopharmaceutiques innovants afin d'améliorer l'accès des patients aux thérapies avancées dans le monde entier.

Celltrion Group distribue ses produits biologiques à environ 110 pays, ainsi qu'à plus de 30 partenaires internationaux dans le monde entier.

Grâce à son expérience et aux connaissances accumulées au fil des années sur les marchés pharmaceutiques de pointe dans le monde entier, Celltrion Group sécurise les canaux de distribution et fournit aux patients des biosimilaires à des prix abordables.

1. Position Summary

The Key Account Manager (KAM) is an important, externally focused position, within Celltrion Healthcare in Canada (CHC). The KAM will have an assigned sales territory and be responsible for achieving sales targets for the company’s newly formed ophthalmology division, based on key account planning and strategic execution. As a KAM, you bring to the company a deep understanding of the management of Ophthalmic disorders using biologics and have a strong network within the territory that is assigned. This role will require close collaboration with Marketing, Medical, Sales, Patient Support and Market Access, also with other KAMs.

2. Key Roles and Responsibilities

• Achieve sales objectives of assigned products through the execution of customer-focused, value-added activities
• Sound management of territory budget deployed in the execution of activities and tactics
• Develop, implement and monitor key account and territory plans, and adjust as required
• Deliver on value proposition for assigned products through key message communication to assigned customers
• Collaborate with cross-functional team to implement value-added programs
• Build strategic and long-term partnerships in the complex Ophthalmology/biologics (biosimilars) space
• Demonstrate strong business ethics, understand business principles and interpret resources available to make sound business decisions to help drive the growth and achieve high standards of business excellence
• Collaborate cross-functionally with all internal functional area teams to implement innovative solutions
• Monitor performance of assigned sales territory, including YTD sales, YTD activities YTD budget
• Perform required administrative duties, including expense reports, territory analysis, and call reporting.
• Work within the CHC regulatory and legal compliance guidelines
• Complete all training programs provided by company.
• Attend local, regional and national meetings as required.
• Willing and able to travel up to 25% of the time.
• Evening and weekend work will be required to attend dinner function and conferences

3. Work Experience

• Minimum 10 years of experience in sales, preferably pharmaceutical
• Minimum 3 years of experience working in an environment of Key Account Planning
• Track record of consistent, strong sales performance in specialty care (ophthalmology)
• Experience in biologics/biosimilars
• Strong understanding of how patient support programs function, with experience working collaboratively with specialty pharmacies.

4. Professional Competencies and Skills

• In-depth knowledge of key account planning, use of CRM platforms such as VEEVA, and patient support programs
• Demonstrated ability to engage with customers face to face and virtually
• Proven analytical skills required to understand territory dynamics and plan for effective effort allocation
• Demonstrated experience and mastery in delivering a cross-functional solution-based approaches through ongoing collaborative communication
• Demonstrated experience with execution of value propositions and product messaging through polished sales/communication approaches.
• Demonstrated ability to engage in science/study focused discussions in each interaction with specialist customers to ensure value is achieved for the customer, and ultimately, the patient
• Demonstrate enthusiasm, strong initiative, high sense of urgency, and strong competitive and winning attitude
• Comfortable working within a fast-paced, cross-functional, and matrix environment
• Excellent communicator – verbal, written and presentation skills
• Possess the drive and vision to positively challenge accepted access norms to best position Celltrion to address significant unmet need for patients.
• Strong understanding of territory market dynamics and competitive environment
• Deep understanding of management of disorders in ophthalmology (retina), and has a strong network in assigned territory

5. Education

Undergraduate degree in business or science is required

Celltrion Global Website Celltrion Group fournit des médicaments biosimilaires et biopharmaceutiques innovants afin d'améliorer l'accès des patients aux thérapies avancées dans le monde entier.

Celltrion Group distribue ses produits biologiques à environ 110 pays, ainsi qu'à plus de 30 partenaires internationaux dans le monde entier.

Grâce à son expérience et aux connaissances accumulées au fil des années sur les marchés pharmaceutiques de pointe dans le monde entier, Celltrion Group sécurise les canaux de distribution et fournit aux patients des biosimilaires à des prix abordables.