Canada_Key Account Manager

CelltrionHealthcare; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Job summary

CelltrionHealthcare Canada recherche un Key Account Manager pour couvrir un territoire clé et atteindre les objectifs de vente du portefeuille immunologique et allergie.

Le candidat idéal possède une expérience avérée dans les soins spécialisés, une connaissance des programmes de soutien au patient et une forte capacité à diriger des plans de compte transversaux, tout en travaillant avec les équipes Marketing, Médical et Commerciale.

Qualifications

• 10 ans minimum dans la vente pharmaceutique.
• 3 ans minimum en planification de comptes clés.
• Historique démontré de performance en immunologie/dermatologie.

Responsibilities

• Atteindre les objectifs de vente des produits assignés.
• Gérer le budget du territoire et les dépenses.
• Établir et suivre les plans clés de compte et de territoire.
• Communiquer la proposition de valeur aux clients.
• Collaborer avec les équipes internes pour des programmes à valeur ajoutée.
• Construire des partenariats à long terme dans l’espace immunologie/biologiques.

Skills

Planification de comptes clés

CRM (VEEVA)

Programmes de soutien au patient

Engagement client virtuel

Analyse de données territoriales

Collaboration interfonctionnelle

Education

Licence en commerce ou sciences

Tools

VEEVA CRM

Job description

Celltrion Group fournit des médicaments biosimilaires et biopharmaceutiques innovants afin d'améliorer l'accès des patients aux thérapies avancées dans le monde entier. Celltrion Group distribue ses produits biologiques à environ 110 pays, ainsi qu'à plus de 30 partenaires internationaux dans le monde entier. Grâce à son expérience et aux connaissances accumulées au fil des années sur les marchés pharmaceutiques de pointe dans le monde entier, Celltrion Group sécurise les canaux de distribution et fournit aux patients des biosimilaires à des prix abordables.

Position Summary

The Key Account Manager (KAM) is an important, externally focused position, within the newly formed entity of Celltrion Healthcare in Canada (CHC). The KAM will have an assigned sales territory and be responsible for achieving sales targets for the company’s clinical immunology and allergy portfolio, based on key account planning and strategic execution. The portfolio includes already launched, as well as soon to launch medicines. As a KAM, you bring to the company a deep understanding of the management of allergy and dermatology disorders using biologics, and have a strong network within the territory that is assigned. This role will require close collaboration with Marketing, Medical, Sales, Patient Support and Market Access, as well with other KAMs.

Key Roles and Responsibilities

• Achieve sales objectives of assigned products through the execution of customer-focused, value-added activities
• Sound management of territory budget deployed in the execution of activities and tactics
• Develop, implement and monitor key account and territory plans, and adjust as required
• Deliver on value proposition for assigned products through key message communication to assigned customers
• Collaborate with cross-functional team to implement value-added programs
• Build strategic and long-term partnerships in the complex immunology/biologics (biosimilars) space
• Demonstrate strong business ethics, understand business principles and interpret resources available to make sound business decisions to help drive the growth and achieve high standards of business excellence
• Collaborate cross-functionally with all internal functional area teams in order to implement innovative solutions
• Monitor performance of assigned sales territory, including YTD sales, YTD activities YTD budget
• Perform required administrative duties, including expense reports, territory analysis, and call reporting
• Work within the CHC regulatory and legal compliance guidelines
• Complete all training programs provided by company
• Attend local, regional and national meetings as required
• Willing and able to travel up to 25% of the time. Evening and weekend work may be required

Work Experience

• Minimum 10 years of experience in pharmaceutical sales
• Minimum 3 years of experience working in an environment of Key Account Planning
• Track record of consistent, strong sales performance in specialty care (allergy and dermatology)
• Experience in biologics/biosimilars
• Strong understanding of how patient support programs function, with experience in working collaboratively with different aspects of patient support programs

Professional Competencies and Skills

• In-depth knowledge of key account planning, use of CRM platforms such as VEEVA, and patient support programs
• Demonstrated ability to engage with customers virtually
• Proven analytical skills required to understand territory dynamics and plan for effective effort allocation
• Demonstrated experience and mastery in delivering a cross-functional solution-based approaches though ongoing collaborative communication
• Demonstrated experience with execution of value propositions and product messaging though polished sales/communication approaches
• Demonstrated ability to engage in science/study focused discussions in each interaction with specialist customers to ensure value is achieved for the customer, and ultimately, the patient
• Demonstrate enthusiasm, strong initiative, high sense of urgency, and strong competitive and winning attitude
• Comfortable working within a fast-paced, cross-functional, and matrix environment
• Excellent communicator - verbal, written and presentation skills
• Possess the drive and vision to positively challenge accepted access norms in order to best position CHC to address significant unmet need for patients
• Strong understanding of territory market dynamics and competitive environment
• Deep understanding of management of disorders in allergy and dermatology (respiratory would be an asset), and has a strong network in assigned territory

Education

• Undergraduate degree in business or science is required

Celltrion Global Website Celltrion Group fournit des médicaments biosimilaires et biopharmaceutiques innovants afin d'améliorer l'accès des patients aux thérapies avancées dans le monde entier. Celltrion Group distribue ses produits biologiques à environ 110 pays, ainsi qu'à plus de 30 partenaires internationaux dans le monde entier. Grâce à son expérience et aux connaissances accumulées au fil des années sur les marchés pharmaceutiques de pointe dans le monde entier, Celltrion Group sécurise les canaux de distribution et fournit aux patients des biosimilaires à des prix abordables.