(CAN) Stocking 2 Team Lead

Walmart; Saint John; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart in Saint John, NB is seeking a team-oriented associate to assist in backroom and unloading operations while ensuring top-tier customer service. You will respond to inquiries, help with product location decisions, and support overall store objectives.

Responsibilities include leading team huddles, coordinating tasks with coaches and management, securing merchandise, and aiding in recruitment and training. A minimum age of 16 is required, with on-site work in Canada.

Qualifications

• Age - 16 or older

Responsibilities

• Providing excellent customer service by greeting customers and assisting with product choices and purchases.
• Co-ordinates task completion and priorities from the Stocking 1 and 2 Coach and Store Management Team.
• Assess backroom appearance and merchandising, implement display changes or stocking as needed.
• Lead daily team huddle, share updates, set goals, and monitor productivity.
• Secure high-ticket merchandise and ensure doors/lockups are secured; perform daily audits.
• Review completed schedules with People Lead.
• Identify training opportunities and develop associates through teaching and feedback.
• Maintain a safe, clean work environment by following policies and completing safety logs.
• Support GTA/Workday tasks and assist management; participate in recruitment and onboarding.

Skills

Customer Service

Team Coordination

Training & Development

Safety Compliance

Merchandising

Scheduling

Leadership

Hiring & Recruiting

Job description

Position Summary…

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do…

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
3. Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
   4. Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
4. Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
5. Review completed schedules with People Lead.
6. Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
7. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
8. Complete GTA/Workday tasks and supports Management
9. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
   

The minimum rate of pay for this position starts from $19.15.

Le taux horaire minimum pour ce poste débute à 19.15.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 WESTMORLAND RD, SAINT JOHN, NB E2J 4Z2, Canada

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