(CAN) Stocking 1 Team Lead

Walmart; Saint John; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart in Saint John, NB is seeking a front-line stocking specialist to support department operations and customer service. You will help greet customers, promote products, locate merchandise, and assist with purchases while coordinating tasks with the Stocking Coaches and Store Management.

Lead daily team huddles and help train associates to maintain product displays and safety standards. The role emphasizes strong communication, teamwork, and the ability to adapt to workload changes.

Qualifications

• Customer service experience is preferred.
• Ability to greet customers and assist with product selections.
• Willingness to lead team huddles and delegate tasks.

Responsibilities

• Provide excellent customer service, greet customers, assist with products, and resolve issues.
• Coordinate daily tasks as directed by the Stocking Coaches and Store Management.
• Assess merchandising and display needs and implement changes as needed.
• Lead daily team huddles, share updates, set goals, and track productivity.
• Review schedules with People Lead and assign coverage as required.
• Identify training opportunities and develop associates through teaching.
• Maintain a safe, clean environment and ensure displays are secure.
• Complete GTA/Workday tasks and support management.
• Support recruiting and hiring of new associates.

Skills

Customer service

Team leadership

Merchandising

Communication

Job description

Position Summary…

Assists in the leadership of the Stocking processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do…

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily VizPick processes.
3. Assesses the overall presentation of General Merchandise and Food and Consumable Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
4. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
5. Review completed schedules with People Lead.
6. Assign Associates to support with coverage in all areas of the store.
7. Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
   9. Complete GTA/Workday tasks and supports Management
9. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
   

The minimum rate of pay for this position starts from $19.15.

Le taux horaire minimum pour ce poste débute à 19.15.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location…

450 WESTMORLAND RD, SAINT JOHN, NB E2J 4Z2, Canada

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