(CAN) Stocking 2 Team Lead

Walmart Canada; Greater Napanee; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada in Napanee, ON is seeking a hands-on team member to assist in backroom and unloading operations, leadership of tasks, and training responsibilities. The role supports salesfloor activities as needed and emphasizes strong service delivery to customers.

The position starts at a minimum hourly rate and offers opportunities for coaching, safety leadership, and performance-driven growth within the Store Management team.

Qualifications

• Customer service-oriented role.
• Ability to lead and coordinate tasks.
• Willingness to teach and develop associates.

Responsibilities

• Greet customers politely and promote products/services to aid purchases.
• Coordinate task completion with Stocking Coaches and Store Management.
• Monitor backroom presentation and merchandise stocking; implement changes as needed.
• Lead daily team huddle and provide updates and goals to the team.
• Ensure securing high-ticket items and conduct daily security checks.
• Review and adjust schedules with People Lead.
• Mentor associates; identify training opportunities and provide feedback.
• Support safety, cleanliness, and hazard-free work environment following policies.
• Complete GTA/Workday tasks and assist management as needed.
• Partner with coaches on performance growth conversations and assist in recruiting.

Skills

Customer Service

Leadership

Training

Job description

Position Summary...

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• 3. Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• 4. Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• 5. Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• 6. Review completed schedules with People Lead.
• 7. Tours assigned areas with the Coach and team associates validate and identify training opportunities.Develops associates through teaching and training and provides feedback as needed.
• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• 9. Complete GTA/Workday tasks and supports Management
• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

89 JIM KIMMETT BLVD, NAPANEE, ON K7R 3L1, Canada

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