(CAN) Self Checkout Attendant

Walmart Canada Corp; Richelieu; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player in retail is seeking a Self-Checkout Attendant to join their team. This role offers an exciting opportunity to develop customer service skills while ensuring a smooth shopping experience for customers. As a Self-Checkout Attendant, you will assist customers with self-service transactions, maintain a clean and organized area, and promote company programs. If you thrive in a fast-paced environment and enjoy helping others, this position could be the perfect fit for you.

Qualifications

• Strong customer service skills to enhance the shopping experience.
• Ability to maintain a clean and organized work area.

Responsibilities

• Assist customers with self-service transactions and provide exceptional service.
• Educate customers on the use of self-service options and address their needs.

Skills

Customer Service

Attention to Detail

Communication Skills

Job description

Position Summary...

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do...

1. Keeps the area neat, clean, and organized, free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection, and charity initiatives, when applicable.
4. Observes the activities of customers to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explains the reasons for the intervention or quality checks while reassuring customers that these are normal protocols.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their designated area after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 100 Boul Omer-Marcil, St-Jean-Sur-Richelieu, QC J2W 2X2, Canada

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