(CAN) Self Checkout Attendant (LC)

Walmart Canada Corp; St. Catharines; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Self-Checkout Attendant to enhance customer experiences in a bustling retail environment. This role involves assisting customers with self-service transactions, ensuring the area remains tidy and operational, and providing exceptional service to foster customer loyalty. If you thrive in a fast-paced setting and have a passion for helping others, this opportunity could be your perfect fit. Join a team that values your contributions and offers a supportive work environment.

Qualifications

• Must be 18 years or older.
• Required training to handle alcohol products.

Responsibilities

• Assist customers with self-service transactions.
• Maintain cleanliness and organization in the self-service area.
• Educate customers on using self-service options.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Position Summary...

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

What you'll do...

1 Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2 Educating customers on the correct and efficient use of self-service options, when applicable.
3 Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4 Observing the activities of a customer to determine when and if assistance is needed.
5 When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6 Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7 Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8 Returning Scan & Go scanners to their home after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 18 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

420 Vansickle Rd, St. Catharines, ON L2S 0C7, Canada

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