CAN Sales Assistant - Ontario

Mountain Warehouse; Ottawa; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

6% vacation pay

Job summary

Mountain Warehouse Canada in Ottawa (Tanger Outlets) is seeking a CAN Sales Assistant to deliver exceptional customer service and maintain store presentation. You will engage with shoppers, process transactions, and help create a welcoming shopping atmosphere that reflects our brand.

Join a team-focused environment with ongoing training, performance bonuses, staff discounts, and vacation pay. You’ll support daily operations, stay informed on promotions, and contribute to a positive store

Qualifications

• Experience in retail or customer service.
• Able to work as part of a team and contribute to store goals.
• Strong communication and friendly customer engagement.

Responsibilities

• Work harmoniously with colleagues to provide exceptional customer service.
• Process transactions accurately and handle payments efficiently.
• Maintain store appearance, ensure products are stocked and displayed attractively.
• Stay informed on product features, promotions, and pricing to assist customers.
• Assist with in-store promotions and displays to drive sales.

Skills

Customer service

Teamwork

Communication

Retail

Job description

CAN Sales Assistant - Ontario

Department: Canada Retail

Employment Type: Permanent - Full Time

Location: Ottawa - Tanger Outlets (OTT)

Compensation: CA$17.95 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 6% vacation pay paid out biweekly
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

Disclaimer: The associated recruitment process, including screening, ranking, assessments, recommendations, and selection decisions, is conducted by our team without the use of artificial intelligence or automated decision-making tools.

INDCAN