(CAN) Produce Team Lead

Walmart Canada; Lethbridge; On-site; CAD 2,159,000 - 3,075,000; Full time

Job summary

Walmart Canada in Lethbridge is seeking a Customer Service Associate to support Fresh areas and department processes. You will respond to inquiries, assist customers with products and services, and help with merchandising and training opportunities.

The role requires a focus on customer service, teamwork, and safe store operations. The position is based on the sales floor and involves assisting management with scheduling and daily tasks.

Qualifications

• Minimum age 16 or older.
• Excellent customer service and communication.
• Ability to respond to inquiries and assist customers.

Responsibilities

• Provide excellent customer service by greeting customers and helping them find products and make decisions.
• Coordinate and delegate tasks to ensure timely completion during shifts.
• Monitor store presentation and merchandising within Fresh Departments.
• Lead daily team huddles, communicate updates, set goals, and track productivity.
• Review schedules with People Lead and assist in coverage planning.
• Develop associates through teaching, training, and feedback.
• Contribute to a safe, clean, hazard-free work environment by following policy.

Skills

Customer service

Job description

Position Summary

Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.75.

Le taux horaire minimum pour ce poste débute à 19.75.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

3700 MAYOR MAGRATH DR S, LETHBRIDGE, AB T1K 7T6, Canada

Important Note

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