(CAN) Produce Team Lead

Walmart Canada; Hamilton; On-site; CAD 2,409,000 - 3,432,000; Full time

Job summary

Walmart Canada is seeking an entry-level leader for Fresh departments in Hamilton, Ontario. The role focuses on exceptional customer service, guiding team tasks, merchandising, and ensuring smooth daily operations on the salesfloor.

You will train associates, lead briefings, schedule staff, and help maintain a safe, clean store environment. The position offers growth opportunities within store operations and requires willingness to comply with company policies and procedures.

Qualifications

• Age – 16 or older

Responsibilities

• Provide excellent customer service by greeting shoppers, promoting products, locating merchandise, assisting with purchases and resolving issues.
• Coordinate task completion and delegate daily processes per priorities from Fresh Coach and Store Management.
• Assess Fresh Department presentation and adjust displays for improvements.
• Lead daily team huddles, communicate updates, set goals and monitor productivity.
• Review schedules with People Lead to optimize staffing.
• Assign associates to coverage and availability tasks across store areas.
• Identify training needs during store tours and develop associates through teaching and feedback.
• Maintain a safe, clean work environment following company policies and safety logs.
• Complete GTA/Workday tasks and support Management.
• Collaborate with Coach/People Lead on performance growth conversations and recruitment support.

Skills

Customer service

Team coordination

Merchandising

Communication

Job description

Position Summary

Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You\'ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

510 CENTENNIAL PKWY N, HAMILTON, ON L8E 0G2, Canada

Important Note

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