CAN Processing Coordinator - Personal Lines

Aon; Toronto; On-site; CAD 42,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

Aon is seeking a Processing Coordinator, Personal Lines, to support brokers and manage policy transactions across Canada. The role emphasizes entering client data into broker systems, producing documents, and maintaining accuracy to deliver exceptional client service.

The position requires 1–2 years of data processing experience, knowledge of insurer portals, and a background in Personal Lines or Property/Casualty underwriting.

Qualifications

• 1-2 years or more data processing experience.
• Knowledge of insurer portals is an asset.
• Experience in Personal Lines or Commercial Property/Casualty underwriting is an asset.
• CIP designation or working towards designation or broker license is an asset.
• Bilingual English/French is an asset.
• General knowledge of all areas of general insurance coverage.
• Knowledge of Aon portfolio of available client services and products.
• Strong customer service orientation and interpersonal skills.
• Strong analytical, mathematical, decision making and negotiating skills.
• Excellent interpersonal and communication skills.
• Proficient with MS Word, Excel and Outlook.

Responsibilities

• Entering client data into broker management system and web-based applications.
• Producing documents, endorsements, invoices and letters.
• Supporting data management and Excel-based projects; collaborating with team members.
• Responding to processing questions and completing tasks accurately and on time.
• Reviewing data for accuracy and maintaining quality controls.
• Entering new business applications, policy changes, and cancellations into insurer portals.
• Following up with brokers for additional information as required.

Skills

Data processing

Insurer portals knowledge

Personal Lines

Commercial Property/Casualty

CIP designation / broker license

Bilingual English/French

General insurance knowledge

Customer service orientation

Analytical skills

Interpersonal & communication

MS Word / Excel / Outlook

Education

CIP designation or working towards designation / broker license

Tools

MS Word

Excel

Microsoft Outlook

Job description

Role Type: Existing vacancy Are you diligent and passionate about delivering exceptional client service?

Do you enjoy working in a fast-paced insurance environment where accuracy and collaboration are key to success?

Join Aon as a Processing Coordinator, Personal Lines, where you'll play a critical role in supporting brokers, managing policy transactions, and helping deliver outstanding service to clients across Canada!

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

The salary range for this position is CAD $41,900 - CAD $48,000. The actual salary will vary based on applicant’s education, experience, skills and abilities, as well as internal equity. The salary may also be adjusted based on applicant’s geographic location.

Aon also offers you a comprehensive benefits package.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

The Processing Coordinator Involves a variety of daily tasks which include entering client data into our broker management system and web-based applications and producing documents for our Consumer Products Group (CPG) customers and supporting account executives nationally.

• Developing knowledge of system workflows and processes, products and services, staying informed of program changes
• Entering data with attention to detail. Maintain quality controls and check work for accuracy
• Responding to requests and activities
• Producing documents, endorsements, invoices, and letters
• Support on data management, projects, working with excel spreadsheets, and collaborating tasks with team members
• Responding quickly and accurately to processing questions
• Complete assigned tasks accurately and on time
• Review and correct accounting discrepancies
• Entering new business applications and policy change requests, and cancellations into the insurer portals
• Follow up with broker for any additional information underwriter requires
• Perform various other duties as directed by Department Manager

How This Opportunity Is Different

Join a collaborative Personal Lines team where your work directly supports brokers and helps deliver exceptional client service. You'll gain valuable exposure to insurer platforms, and insurance operations while being supported by experienced colleagues and leaders committed to your development. At Aon, you'll have opportunities to grow your technical expertise, pursue professional development, and build a long-term career with a global industry leader.

Skills And Experience That Will Lead To Success

• Minimum 1-2 years or more data processing
• Knowledge of insurer portals an asset
• Experience in Personal Lines or Commercial Property/Casualty underwriting an asset
• CIP designation or working towards designation, and/or broker license an asset
• Bilingual English/French an asset
• General Knowledge of all areas of general insurance coverage
• Knowledge of Aon portfolio of available client services and products
• Strong customer service orientation and interpersonal skills
• Strong analytical, mathematical, decision making and negotiating skills
• Excellent interpersonal and communication skills
• Proficient computer skills in: MS Word, Excel and Microsoft Outlook