(CAN) OMNI Customer Fulfillment Associate

Walmart; Mascouche; On-site; CAD 30,000 - 40,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate to efficiently pick, pack, and dispense online orders while ensuring quality and safety standards. This role offers a great opportunity to develop skills in the retail industry and provide excellent customer service.

Qualifications

• Must be 16 years or older.

Responsibilities

• Picks and assembles orders with care and quality.
• Ensures high-quality standards and accuracy.
• Maintains safety and hygiene standards.

Skills

Customer Service

Attention to Detail

Safety Standards

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail, including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality, i.e., no damaged products, freshest product selection, etc.
4. Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction and support, including resolving issues.
7. Ensures strict adherence to safety and food hygiene standards, maintains a clean work area, cleans spills immediately, ensures totes are clean, operates material handling equipment safely, and completes safety checks before use. Exhibits behaviors supporting the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, customer satisfaction, safety, working conditions, and quality standards. Demonstrates flexibility in completing work assignments based on customer requests and daily delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

155 Montee Masson, Mascouche, QC J7K 3B4, Canada

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