(CAN) OMNI Customer Fulfillment Associate

Walmart; Dorval; On-site; CAD 30,000 - 40,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate in Dorval. This role involves picking, packing, and dispensing online orders while ensuring quality and safety standards. Ideal for individuals looking to develop skills in the retail industry, this position offers a dynamic work environment focused on customer satisfaction.

Qualifications

• Must be 16 years or older.

Responsibilities

• Picks and assembles orders with care to achieve on-time delivery.
• Ensures high-quality standards and accuracy in order fulfillment.
• Adheres to safety and food hygiene standards.

Skills

Attention to detail

Customer service

Safety standards adherence

Quality control

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
3. Ensures that products picked are of the highest quality, i.e., no damaged products, freshest product selection, etc.
4. Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area, immediate cleanup of spills and debris, and ensuring all totes are clean and debris-free before packing. Operates material handling equipment safely, completing all safety pre-inspection checks, and exhibits behaviors supporting the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, safety, working conditions, and quality standards. Demonstrates flexibility in completing work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 Dorval Ave, Dorval, QC H9S 3H7, Canada

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