(CAN) Leader du secteur OMNI

Walmart; Saint-Jérôme; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart in Saint-Jérôme, QC is seeking an OMNI Associate to assist in the leadership of the OMNI area and processes, partnering with the OMNI Assistant Manager to ensure a high level of customer service and while ensuring task completion.

Responsibilities include directing and coordinating daily OMNI activities, maintaining area presentation, contributing to scheduling, and monitoring key metrics. Minimum age is 16, with a starting pay of 21.85 CAD per hour.

Qualifications

• Age – 16 or older

Responsibilities

• Providing excellent Customer Service by greeting customers, assisting with products/services, locating merchandise and resolving issues.
• Assist in providing direction and coordination of task completion as per priorities from the OMNI Assistant Manager and Store Management Team.
• Assess the overall presentation of the OMNI area and note deficiencies for action.
• Delegate, assist and follow up on daily OMNI activities.
• Support with scheduling as needed.
• Review and act on opportunities on key OMNI metrics (Presubs, FTPR, CSAT).
• Participates in the training and development of OMNI Associates and provides feedback.
• Contribute to a safe, clean and hazard-free work environment in accordance with policy and Spark App checklists.

Skills

Customer service

Communication

Job description

Position Summary…

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What you’ll do…

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Job Responsibility #7 Participates in the training and development of the OMNI Associates , and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1030 BOUL DU GRAND HERON, SAINT-JEROME, QC J7Y 5K8, Canada

Important Note:

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