(CAN) Leader du secteur OMNI

Walmart; Lévis; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart in Saint-ROMuald, QC is seeking an OMNI Associate to help lead the OMNI area and processes, partnering with the OMNI Assistant Manager to deliver outstanding customer service and ensure task completion.

You will greet customers, promote products, assist with merchandise, delegate daily OMNI activities, and help with scheduling while upholding a safe, clean store environment. Minimum age 16+ is required.

Qualifications

• Age – 16 or older

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Delegate, assist and follow up on completion of daily OMNI activities.
• Support with scheduling as needed.
• Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Participates in the training and development of the OMNI Associates , and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

Job description

Position Summary…

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What you’ll do…

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Job Responsibility #7 Participates in the training and development of the OMNI Associates , and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

700 RUE DE LA CONCORDE, SAINT-ROMUALD, QC G6W 8A8, Canada