(CAN) Leader d'équipe, stockage 2

Walmart; Salaberry-de-Valleyfield; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart in Salaberry-de-Valleyfield, QC is seeking an associate to assist in backroom leadership and unloading processes. You will respond to inquiries, train associates, and ensure excellent customer service while completing tasks. The role also supports on-sell duties on the sales floor as needed.

Responsibilities include coordinating priorities, maintaining displays, leading team huddles, and enforcing safety and security checks. The starting hourly rate is 21.85 CAD.

Qualifications

• Customer service and communication skills.
• Leadership and task coordination abilities.
• Ability to train and develop associates.
• Maintains store standards and safety.

Responsibilities

• Provide excellent customer service by greeting customers, promoting products, locating merchandise, and resolving issues.
• Direct and coordinate tasks per priorities from Coaches and Management.
• Assess backroom appearance and merchandising, and stock as needed.
• Lead daily team huddles, share updates, set goals, and track productivity.
• Secure high-ticket merchandise and perform daily security checks.
• Review schedules with People Lead and identify training opportunities.
• Support a safe, clean, hazard-free environment per policy and safety logs.
• Complete GTA/Workday tasks and assist management.
• Assist coaching staff with performance conversations and recruiting.

Skills

Customer service

Team leadership

Merchandising

Communication

Job description

Position Summary…

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do…

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
3. Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
   4. Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
4. Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
5. Review completed schedules with People Lead.
6. Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
7. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
8. Complete GTA/Workday tasks and supports Management
9. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
   

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2050 BOUL MONSEIGNEUR LANGLOIS, SALABERRY-DE-VALLEYFIELD, QC J6S 5R1, Canada

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