(CAN) Leader d'équipe, stockage 2

Socket.dev; Saint-Hyacinthe; On-site; CAD 28,929 - 31,684; Full time

Job summary

Walmart Canada in Saint-Hyacinthe is hiring a stockroom/associate role responsible for exceptional customer service, merchandising, and efficient backroom operations. You will greet customers, assist with purchases, and help keep shelves and displays organized.

The role involves coordinating with the Store Management Team, leading briefings, and supporting recruiting and training of new associates. Prior retail experience is beneficial and a positive attitude is essential.

Qualifications

• Minimum age 16 or older.
• Retail or stocking experience helpful.
• Strong communication and customer service skills.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with purchases.
• Coordinate task completion with coaches and store management based on priorities.
• Maintain backroom and displays; perform merchandising and stocking as needed.
• Lead daily team huddle, share updates, set goals, and track productivity.
• Ensure security of high-ticket items and complete daily audits.
• Assist on the salesfloor and support recruiting/training of new associates.

Skills

Customer service

Team communication

Training/teaching

Job description

Position Summary...

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• 3. Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• 4. Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• 5. Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• 6. Review completed schedules with People Lead.
• 7. Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• 9. Complete GTA/Workday tasks and supports Management
• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

• Age - 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

5950 Rue Martineau, Saint-Hyacinthe, QC J2R 2H6, Canada

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