(CAN) Leader d’équipe, marchandise générale

Walmart Canada; Mascouche; On-site; CAD 25,000 - 35,000; Full time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada in Mascouche, QC is seeking a capable team member to assist in General Merchandise leadership, coordinate tasks, and coach associates. The role emphasizes excellent customer service, merchandising upkeep, and collaboration with the Store Management Team.

You will participate in daily huddles, support scheduling and training, and help maintain a safe, efficient sales floor. The position starts at a minimum hourly rate and offers growth within a large retail environment.

Qualifications

• Customer service skills and a customer-first approach.
• Ability to train and develop associates through teaching and feedback.
• Strong communication to motivate and inform the team.

Responsibilities

• Provide excellent customer service by greeting and assisting customers and promoting products/services.
• Coordinate daily tasks and delegate to associates per priorities from leadership.
• Monitor department appearance and merchandising, executing display changes as needed.
• Lead daily team huddles, communicate updates, set goals, and track productivity.
• Support scheduling, training opportunities, and performance feedback for team members.
• Maintain a safe, clean, hazard-free environment and ensure displays are secure.
• Complete GTA/Workday tasks and assist management.
• Assist with recruiting and onboarding of new associates.

Skills

Customer service

Leadership

Training

Communication

Team coordination

Scheduling

Merchandising

Job description

Position Summary...

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• 3. Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• 4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• 5. Review completed schedules with People Lead.
• 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• 7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• 9. Complete GTA/Workday tasks and supports Management.
• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

155 MONTEE MASSON, MASCOUCHE, QC J7K 3B4, Canada

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