(CAN) Leader d'équipe, boulangerie et charcuterie

StartupNWA; Montreal; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada in Montreal is hiring a Frontline Customer Service Associate to greet customers, assist with product selection, and resolve inquiries on the sales floor.

You will lead daily team huddles, coordinate schedules, support training, merchandising, and safety initiatives, and collaborate with store leadership to maintain excellent store operations.

Qualifications

• Age 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with products and resolving issues.
• Coordinate tasks and prioritize as directed by Fresh Coach and Store Management; delegate and follow up on daily tasks.
• Assess department presentation and merchandising; implement display changes as needed.
• Lead daily team huddle, share updates, set goals, and track productivity with the team.
• Review completed schedules with People Lead.
• Assign associates to cover shifts across store areas.
• Identify training opportunities and develop associates through teaching and feedback.
• Maintain a safe, clean work environment and adhere to company policies and safety procedures.
• Complete GTA/Workday tasks and support management.
• Assist with performance conversations and recruiting new associates.

Skills

Customer Service

Team Leadership

Merchandising

Communication

Training

Scheduling

Safety Compliance

Recruiting

Workday

Tools

Workday

Job description

Join our talent network, explore companies and search for jobs. Employment is abundant, commutes are short, and the region is filled with a sense of possibility, a place where you can have a real impact.

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Position Summary...

Assists in the leadership of the Fresh areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do...

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team.Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• 3. Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• 4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• 5. Review completed schedules with People Lead
• 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• 7. Tours assigned areas with the Coach and team associates validate and identify training opportunities.Develops associates through teaching and training and provides feedback as needed.
• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• 9. Complete GTA/Workday tasks and supports Management.
• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

951 RUE DU MARCHE CENTRAL, BLOC 2 MONTREAL, QC H4N 1K2, Canada

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