(CAN) Health and Beauty Team Associate

Walmart; Niagara Falls; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart in Niagara Falls, Ontario, Canada, is seeking a customer service-oriented associate to help in the Cosmetics department. You will greet customers, promote products, assist with locating merchandise and guide purchase decisions while maintaining displays and accurate pricing.

You will resolve issues, stock and rotate products, handle returns, and help ensure safety and compliance with store policies. This role is based on-site in the Cosmetics and Health & Beauty areas.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.

Job description

Position Summary

To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.

What you'll do

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

7481 OAKWOOD DR, NIAGARA FALLS, ON L2G 0J5, Canada

Are you currently a Walmart associate?

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

R-2660187