(CAN) Deli Bakery Team Lead

Walmart Canada; Fort Erie; On-site; CAD 24,000 - 34,000; Part time

Job summary

Walmart Canada in Fort Erie, ON is seeking a Customer Service Team Member to assist in Fresh departments, greet customers, promote products, and help with merchandising under the Fresh Coach and Store Management.

You will help with schedules, training, safety, and daily tasks, contributing to a high level of customer service and smooth operations at 750 GARRISON RD, FORT ERIE, ON L2A 1N7, Canada.

Qualifications

• Demonstrated ability to provide friendly customer service and assist shoppers.
• Ability to work with team leads and follow priorities from Fresh Coach.
• Commitment to safety and store policies.

Responsibilities

• Provide excellent Customer Service by greeting customers and assisting with product/service promotions.
• Coordinate task completion and daily Customer Availability processes as directed by Fresh Coach/Store Management.
• Maintain presentation of Fresh Departments and merchandising displays.
• Lead daily team huddles, communicate updates, set goals, and track productivity.
• Review schedules with People Lead; assign associates to coverage and availability tasks.
• Detect training opportunities during tours with Coach and team; provide feedback.
• Uphold a safe, clean work environment following Company policies, safety logs, and proper displays.
• Support GTA/Workday tasks and collaborate with Management.
• Assist in recruiting and hiring new associates with Coach/People Lead.

Skills

Customer service

Job description

Position Summary

Assists in the leadership of the Fresh areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

Age - 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

750 GARRISON RD, FORT ERIE, ON L2A 1N7, Canada

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