(CAN) Customer Service Desk Associate

Walmart Canada Corp; Oakville; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join Walmart Canada as a Customer Service Desk Associate, where you will enhance customer satisfaction while adhering to company policies. This role includes assisting customers with refunds, providing information, and maintaining accurate records, all in a dynamic retail environment.

Qualifications

• Strong customer service skills.
• Ability to follow procedures and guidelines.
• Good communication skills required.

Responsibilities

• Assist customers with refunds, exchanges, and inquiries.
• Maintain accurate sales tax records.
• Ensure compliance with refund procedures.

Skills

Customer Service

Communication

Attention to Detail

Job description

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you'll do...

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1515 REBECCA ST, OAKVILLE, ON L6L 5G8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

• Find Jobs

R-2217224