(CAN) Customer Service Desk Associate

Walmart Canada; Mississauga; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada cherche un Associé au Service à la Clientèle pour son emplacement à Mississauga. Le poste offre une opportunité d'apprendre et de se développer dans le secteur du détail. Les candidats doivent être âgés d'au moins 16 ans et doivent fournir un service à la clientèle amical et professionnel tout en maintenant les politiques de sécurité et les valeurs de l'entreprise.

Qualifications

• Âge de 16 ans ou plus requis.

Responsibilities

• Suivre les procédures d'automatisation des remboursements selon les directives de l'entreprise.
• Aider les clients avec des informations, des remboursements, et des échanges.

Job description

Join to apply for the (CAN) Customer Service Desk Associate role at Walmart Canada.

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to develop your skills in the retail industry. The role involves providing friendly and professional customer service, representing company values, adhering to policies, and maintaining security in front-end operations.

What You'll Do

• Follow Refund Automation procedures according to company guidelines.
• Complete all defective slips accurately.
• Assist customers with information, refunds, exchanges, and directions.
• Maintain sales tax exempt records.
• Send damaged merchandise to Claims for processing.
• Verify returned merchandise against refund slips before returning to the sales floor.
• Ensure all items are scanned correctly before being returned to the sales floor.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate disability-related needs as required by law.

Location

100 City Ctr Dr, Sq One Sc, Mississauga, ON L5B 2C9, Canada

Application Process

If you are a current Walmart associate, please login to your Workday account and use the Find Jobs report to apply.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Retail, Manufacturing, and Retail Groceries