(CAN) Customer Service Desk Associate

Walmart; Kirkland; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail company in Kirkland is seeking a Customer Service Desk Associate to provide professional customer service. Responsibilities include assisting customers with refunds and ensuring the proper handling of merchandise. Applicants must be at least 16 years old. This role offers an opportunity to build skills in customer service within a prominent retail environment.

Qualifications

• Must be 16 years or older.

Responsibilities

• Properly follows Refund Automation procedures.
• Assists customers with information, refunds, exchanges.
• Ensures damaged merchandise is sent to Claims.

Job description

Overview

Position Summary... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you! What youll do...

Responsibilities

• Properly follows Refund Automation procedures according to Company guidelines.
• Properly completes all defective slips.
• Assists customers with information, refunds, exchanges and directions.
• Maintains sales tax exempt records.
• Ensures all damaged merchandise is sent to Claims for processing.
• Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Location and Application

Primary Location 17000 Rte Transcanadienne, Kirkland, QC H9J 2M5, Canada

Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.

• Find Jobs