(CAN) Asset Protection Operations Team Lead

Walmart Canada; Vaudreuil-Dorion; On-site; CAD 30,000 - 36,000; Full time

Job summary

Walmart Canada in Vaudreuil-Dorion, QC, is seeking an Asset Protection and Office Associate to assist in leading the asset protection and office areas, greet customers, and support scheduling and training. The role focuses on delivering high-quality customer service while ensuring task completion and proper supervision of associates.

You will contribute to a safe, organized store environment, lead daily huddles, and coordinate with store leadership on priorities.

Qualifications

• Experience in customer service or retail environments.
• Ability to communicate clearly with customers and team.
• Basic scheduling and task coordination skills.

Responsibilities

• Greet customers and promote products while resolving issues.
• Coordinate tasks and delegate work per priorities.
• Assist with scheduling and coverage.
• Lead daily team huddle and share updates.
• Ensure store areas are safe, clean and organized.
• Support HR onboarding and recruiting tasks.

Skills

Customer service

Communication

Scheduling

Team leadership

Safety awareness

Tools

Workday

Job description

Position Summary

Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support.
• Support with scheduling as needed.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Age - 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

3050 BOUL DE LA GARE, VAUDREUIL-DORION, QC J7V 0H1, Canada

Important Note

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