(CAN) Asset Protection Operations Team Lead

Walmart Canada; Strathmore; On-site; CAD 21,878 - 31,159; Full time

Job summary

Walmart Canada in Strathmore, AB is seeking an Asset Protection and Store Associate who helps lead the department, assists customers, promotes products, and supports on the sales floor.

You will coordinate tasks, supervise shifts, run daily huddles, and help with scheduling, training, and safety. This role focuses on service, teamwork, and maintaining a clean, safe store environment.

Minimum wage starts at $19.25 per hour.

Qualifications

• Greet customers and assist with product/service promotion.
• Coordinate tasks and supervise team members.
• Schedule coverage and manage shift assignments.
• Provide training and feedback to associates.
• Maintain clear communication with the store team.

Responsibilities

• Assist customers and resolve issues to ensure high service levels.
• Lead daily huddles and communicate goals and updates to the team.
• Support scheduling and coverage across departments.
• Participate in safety checks, cleanliness, and loss prevention.
• Assist with onboarding and coaching of new associates.

Skills

Customer service

Leadership

Scheduling

Training

Communication

Workday

Tools

Workday

Job description

Position Summary

Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support.
• Support with scheduling as needed.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

200 Ranch Market, Strathmore, AB T1P 0A8, Canada

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