(CAN) Asset Protection Operations Team Lead

Walmart Canada; Candiac; On-site; CAD 25,000 - 35,000; Part time

Job summary

Walmart Canada in Canada is seeking an Asset Protection and office leadership role to assist in guiding the Asset Protection and office areas, respond to issues, and train associates to improve performance. This position emphasizes customer service and task completion while supporting scheduling and store operations.

Responsibilities include leading daily huddles, coordinating tasks with the leadership team, and promoting a safe, organized store environment.

Qualifications

• Age – 16 or older

Responsibilities

• Provide excellent customer service by greeting customers, promoting products/services, helping locate items and resolving issues.
• Coordinate task completion as directed by Asset Protection Coach and Store Leadership Team, delegating and following up across receiving, claims and office support.
• Assist with scheduling as needed.
• Lead daily Team Huddle, communicate updates, set goals and track productivity.
• Review schedules with People Lead.
• Assign associates to cover shifts and availability tasks across store areas.
• Identify and provide training opportunities to associates; develop through teaching.
• Contribute to a safe, clean environment by following policy and ensuring displays/fixtures are secure.
• Complete GTA/Workday tasks and support management.
• Support recruiting and hiring of new associates.

Skills

Customer service

Scheduling

Team communication

Training & coaching

Job description

Position Summary

Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You’ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support.
• Support with scheduling as needed.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

201 Rue Strasbourg, Candiac, QC J5R 0B4, Canada

Important Note

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