Campus Hospitality Supervisor (Part-Time)

Aramark; Kingston; On-site; CAD 25,000 - 38,000; Part time

Job summary

Aramark on Queen's University campus is hiring part-time supervisors to lead retail food service locations. You will oversee service excellence, mentor staff, and drive guest satisfaction while maintaining high standards in a dynamic environment.

You will supervise daily operations, manage staffing, train team members, handle guest feedback, and ensure health and safety compliance. The role emphasizes leadership, strong communication, and a hands-on approach to service.

Qualifications

• Proven leadership experience in food & beverage or hospitality.
• Strong communication and people management skills.
• Ability to thrive in a fast-paced, high-expectation environment.
• Strong organizational and problem-solving abilities.
• Commitment to service excellence and continuous improvement.
• Knowledge of health & safety regulations and best practices.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Supervise and mentor service staff, fostering a positive, high-performance culture.
• Conduct pre-shift meetings, ensuring team members are informed of events, daily updates on menu and any other pertinent information.
• Lead by example with a hands-on management approach, assisting with service only when required.
• Provide ongoing training and professional development for team members.
• Ensure members and guests receive exceptional service, exceeding expectations.
• Oversee daily service operations, ensuring seamless kitchen and staff coordination.
• Handle guest feedback and service issues professionally, ensuring timely resolutions.
• Assist in inventory management, ensuring proper stock levels for beverages, supplies, and equipment.
• Manage revenue control procedures, working closely with the manager & management team.
• Conduct safety inspections, ensuring compliance with health & safety regulations.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.

Skills

Leadership

Communication

People management

Organizational skills

Problem solving

Health & safety

Job description

Aramark on Queen's University campus is hiring part-time supervisors to lead retail food service locations. You will oversee service excellence, mentor staff, and drive guest satisfaction while maintaining high standards in a dynamic environment.

You will supervise daily operations, manage staffing, train team members, handle guest feedback, and ensure health and safety compliance. The role emphasizes leadership, strong communication, and a hands-on approach to service.