Calypso Aquatics - Slide Attendant

calypsopark; Ontario; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the waterpark sector is seeking enthusiastic Slide Attendants to ensure guest safety and provide exceptional service. This role involves educating visitors on safety rules, maintaining a clean environment, and delivering outstanding customer experiences. Ideal candidates will have a passion for working with the public, possess strong communication skills, and be able to thrive in a fast-paced outdoor setting. Join a vibrant team and enjoy perks such as free park access, discounts, and recognition awards while contributing to a fun and safe environment for all guests.

Benefits

FREE pass to the park

FREE parking

2 free day tickets each month

25% discount on passes & tickets

35% discount on retail and food

End of season staff awards

Qualifications

• Experience with children or public beneficial; bilingualism is a plus.
• Ability to handle crisis situations efficiently.

Responsibilities

• Ensure safe dispatching of riders and educate guests on safety rules.
• Provide superior customer service and maintain a clean area.
• Monitor activities and enforce park rules.

Skills

Guest focused

Team player

Trustworthy

Goal oriented

Strong time management

Outstanding interpersonal skills

Effective communication

Customer service

Education

Current Bronze Medallion or Bronze Cross certification

Emergency First Aid + CPR

Job description

March 12, 2025

Calypso is Canada’s biggest and best waterpark facility. Located in the Eastern Ontario region, halfway between Ottawa and Montreal, it's the summertime fun place to be!

Candidates must have their own transportation. There is no public transit to the park.

Department: Aquatics

Availability: Monday to Sunday, various operational hours and holidays

Reports To: Supervisor Aquatics

• FREE pass to the park, FREE parking,
• 2 free day tickets each month of operation,
• 25% discount on passes & tickets.
• 35% discount on retail and food.
• End of season staff awards

Description

Slide Attendants work primarily at the top of the slide attractions, educating our clients on the rules to ride safely.

Experience

Any experience working with children or working with the public would be beneficial. Bilingualism is a definite asset.

KEY RESPONSIBILITIES:

• Responsible for the safe dispatching of riders on our attractions and educating our guests on safety rules for each ride.
• Ensure the admission standards and rules of the park are being followed by the guests at all times.
• Providing our guests with superior customer service.
• Provide general information on attractions to guests. Caution guests regarding unsafe practices and safety hazards enforce pool rules and regulations.
• Maintain constant surveillance and visually scan assigned area of responsibility. Walk the area to monitor activities, provide instructions, and prevent accidents.
• Direct clients to area they are seeking to go.
• Maintain a clean, presentable, and safe area.
• Attend and participate in Staff Meetings and Training.

KNOWLEDGE & ABILITIES:

• Ability to foster a team atmosphere and work well as a member of a team.
• Ability to organize work and multi-task in a fast-paced environment.
• Strong time management experience required with the ability to perform multiple tasks simultaneously.
• Outstanding interpersonal and communications skills required.
• Ability to communicate effectively both orally and in writing for the purpose of public interaction.
• Ability to provide quality customer service.
• Ability to handle typical and crisis situations efficiently and effectively at client site.

SKILLS & ABILITIES

• Guest focused
• Team player
• Trustworthy
• Goal oriented

REQUIRED QUALIFICATIONS:

• Current Bronze Medallion or Bronze Cross certification
• Emergency First Aid + CPR
• Seeking candidates 15 years of age or older
• Must be able to clearly communicate safety instructions to guests.

ENVIRONMENTAL CONDITIONS:

• This position is outdoors in all summer weather.
• This position requires frequent work in heat and sun.
• This position requires occasional work in or around water, proximity to patrons, fumes/odors.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand/or walk for long periods of time throughout the day.
• Must be able to work outdoors in the park at various locations.
• Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech.
• Requires occasional kneeling and bending.
• Requires occasional walking, reaching above shoulder, pushing and pulling.
• Requires occasional lifts and carries up to 50 pounds.

OTHER FUNCTIONS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate.

EQUAL OPPORTUNITY EMPLOYER

CALYPSO WATERPARK IS A DRUG FREE WORKPLACE