Caissier(ère) (temps plein)

The Home Depot; Canada; On-site; CAD 19,000 - 25,000; Full time

Job summary

The Home Depot Canada is seeking a Front End Associate who helps customers by directing them to open registers and supporting assisted check-outs with accurate, timely transactions. The role emphasizes friendly service and knowledge of products to meet customer needs.

Working in a warehouse-style store, you’ll join a team with a flexible schedule that may include evenings and weekends, and you’ll focus on safety, cash handling, and promoting store services to customers.

Qualifications

• Highschool diploma or equivalent required.
• 1–2 years of retail or cash experience is an asset.
• Ability to operate cash register and handle transactions.

Responsibilities

• Greet customers and guide them to checkout.
• Demonstrate product knowledge and suggest solutions.
• Minimize checkout wait times while serving customers.
• Promote services like Credit, Extended Warranty, Tool Rental, Pro Services.

Skills

Interpersonal skills

Cash Handling

Communicates Effectively

Customer Focus

Education

Highschool Diploma or Equivalent

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

• Highschool Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

• NA

Certifications:

• NA

Other Requirements/Assets:

• NA