Caissier(ère) (temps partiel) Disponible dès 6h00 am

The Home Depot; Canada; On-site; CAD 32,000 - 42,000; Full time

Job summary

The Home Depot in Canada is seeking a Front End Associate who thrives on helping others succeed and guiding customers to the right solutions for their projects. In this role you will support customers at the assisted checkout and ensure transactions are processed accurately and promptly.

You will greet customers, demonstrate product knowledge, promote services such as credit and warranties, and maintain a safe, efficient checkout area in a busy warehouse environment with a flexible schedule,

Qualifications

• Proven ability to engage customers and provide service-oriented support.
• Experience handling cash and processing transactions accurately.
• Ability to communicate clearly and maintain a positive attitude with customers.

Responsibilities

• Greet customers and direct them through the checkout process to minimize wait times.
• Demonstrate knowledge of products and services and suggest solutions to meet customer needs.
• Promote services such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
• Maintain safety and security at the front-end and follow loss prevention policies.

Skills

Interpersonal skills

Cash Handling

Communicates Effectively

Customer Focus

Education

Highschool Diploma or Equivalent

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

• Highschool Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

• NA

Certifications:

• NA

Other Requirements/Assets:

• NA