Cafe Team Leader - Flexible Hours & Career Growth

Tesco; Woolwich; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible working options

Development and training

Progression opportunities

Inclusive workplace

Job summary

Tesco Cafes is seeking a Team Leader to guide daily cafe operations in a friendly, fast-paced environment. You will support the Manager, coach staff, and ensure smooth service while maintaining high standards of hospitality.

You will need hospitality experience, strong communication, and a proactive mindset. We offer flexible working options, development and training, and opportunities to progress in an inclusive workplace.

Qualifications

• Hospitality background with Team/Shift Leader experience.
• Passion for providing excellent customer service.
• Health & Safety and Food Safety knowledge.

Responsibilities

• Maintain operational and safety standards to run smoothly.
• Ensure food safety and hygiene regulations are met.
• Lead by example to provide excellent customer service.
• Open and close the caf and oversee operations in the manager's absence.
• Recognise and celebrate team members for great service.
• Learn the menu inside out and help the team learn it.
• Boost sales by ensuring staff are in the right place at the right times.
• Deliver Health & Safety and Food Safety training for team members.
• Support Caf Manager with coaching and development.
• Promote an inclusive environment where colleagues feel respected and safe.

Skills

Team/Shift Leader experience

Excellent customer service

Effective communication

Job description

Tesco Cafes is seeking a Team Leader to guide daily cafe operations in a friendly, fast-paced environment. You will support the Manager, coach staff, and ensure smooth service while maintaining high standards of hospitality.

You will need hospitality experience, strong communication, and a proactive mindset. We offer flexible working options, development and training, and opportunities to progress in an inclusive workplace.