Cafe Clerk

Italian Centre Shop Ltd; Calgary; Hybrid; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Free lunch

Yearly bonus

Onsite parking

Health & Dental benefits

Learning & growth

Shift variety

Job summary

Italian Centre Shop Ltd. is hiring a full-time Cafe Clerk at Northland Village Mall in Calgary. You will welcome customers, take orders, prepare beverages and foods, and process payments in a fast-paced café environment.

We offer a free lunch on most shifts, a yearly bonus, onsite parking, health and dental benefits for full-time staff, and opportunities to grow with our family-oriented team that values community and quality.

Qualifications

• 2+ years of experience in a fast-paced customer service role.
• 1+ years of experience in a café environment.
• Excellent listening and communication skills.
• Able to work mornings, days, evenings, weekends and holidays.

Responsibilities

• Provide exceptional customer service to create a positive experience.
• Welcome customers to the café, take orders and process payments.
• Explain menu items and brew methods to customers.
• Prepare and package foods such as sandwiches, baked goods, and gelato.
• Prepare beverages using manual and electrical appliances.
• Take inventory and restock display cases.
• Maintain clean work and dining areas and sanitize equipment.
• Promote products and services offered by Italian Centre Shop.
• Follow food safety standards and work as part of a high-energy team.
• Perform other duties as required.

Skills

Customer service

Communication

Listening skills

Work under pressure

Independence

Team player

Education

High School diploma or GED

Job description

ICS Northland Village Ltd. | IC…
5111 Northland Dr NW
Calgary, AB T2L, CAN

Description

Italian Centre Shop is currently recruiting for a Full-Time Cafe Clerkto join our growing team at our Northland Village location: Northland Village Mall, Unit 501, 5111 Northland Drive NW, Calgary, Alberta.

Want to enjoy a free lunch every shift and a yearly bonus?

Join us in our mission to Connect community through food and cultural experience.Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job

What We Offer

• Free lunch with most shifts
• Yearly bonus
• Onsite parking
• Health & Dental benefits for full time employees
• Opportunities to learn and grows
• Monday to Sunday Availability
• Shifts vary between 7:00 a.m. till 9:15 p.m.
• Mornings, Mid-day, Evenings, Weekends, and Holidays Required

What You'll Be Doing

• Prioritize providing exceptional customer service to deliver a positive customer experience thereby cultivating a positive reputation for the company and fostering customer loyalty.
• Welcoming customers to the caféand accepting orders and payments
• Answering customer questions by highlighting the differences between items and brew methods
• Using manual and electrical appliances to prepare various styles of coffee
• Preparing and packaging foods such as sandwiches, baked goods, and gelato
• Taking inventory and replenishing items in display cases, at tables, or behind the counter
• Cleaning work and dining areas; cleaning tables, emptying trash, and sanitizing equipment and utensils
• Promoting products and services that the Italian Centre Shop offers
• Follow company's food safety standards
• Working in as part of a fun, high-energy team
• Other duties as required

Physical Requirements

• Long periods of standing and walking
• Frequent bending and twisting
• Manual and repetitive tasks

We are willing to train the right candidate,but most successful candidates have these:

• High School or GED from an accredited school system or program is preferred
• 2+ years of experience in a fast-pacedcustomer service role
• 1+ years of experience in a caféenvironment

Skills and Abilities

• Excellent listening skills and communication skills, both verbal and written
• Ability to work under pressure, while maintaining a professional image at all times
• Work independently with little direct supervision
• Have a well-balanced concern for both task and people
• Have a genuine concern for needs of customers

Work Conditions

• Position requires employee to work a variety of shifts including mornings, days, evenings, weekends and holidays.
• Position also requires employee to work with challenging customers and/or situations.