Buyer, Drop Ship (16 month Contract)

PetSmart; Burlington; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading pet supply retailer in Burlington is seeking a highly organized Buyer for a 16-month contract. The successful candidate will lead the drop shipping procurement operations, negotiate supplier terms, and manage vendor relationships. The role requires a Bachelor's degree and at least 4 years of experience in eCommerce. Strong analytical and negotiation skills are essential. The position offers a collaborative work environment with flexible remote options.

Benefits

Bring your pup to work

On-site dog park

Café with fresh lunch options

In-building day care option

Volunteer events with PetSmart Charities

Qualifications

• 4+ years of experience in eCommerce, vendor operations, or supply chain.
• Strong understanding of e-commerce logistics and supplier management.
• Ability to analyze large data sets and translate insights into recommendations.

Responsibilities

• Source and onboard new drop ship suppliers.
• Negotiate pricing and terms with vendors.
• Develop vendor relationships and maximize profitability.

Skills

Negotiation

Analytical skills

Problem-solving

Communication

Project management

Education

Bachelor’s degree in Merchandising, Business, Supply Chain, or related field

Tools

Microsoft Office (especially Excel)

Inventory management systems

Job description

Overview

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About The Team

PetSmart’s Canada Home Office (CHO) is home to approximately 50+ associates who work in departments such as Merchandising, Marketing, Demand Planning, Pricing, Space Planning, Digital / e-Commerce, Human Resources, Legal, IT and more. The CHO supports the operations of 160+ PetSmart stores in Canada and collaborates with PetSmart’s global corporate headquarters in Phoenix, Arizona. PetSmart Charities of Canada—a separate registered charity—shares the Canada Home Office. PetSmart Charities of Canada is committed to helping pets and families through adoption, veterinary care access, and emergency relief.

About the Location

Collaborative & Flexible Work Environment: This role is based at PetSmart’s Canada Home Office, with in-person collaboration and the flexibility to work remotely one to two days per week (a “flex workday” with leader approval). An expected minimum of 3 days in the office.

About The Job

Job Summary :

We are seeking a highly organized and detail-oriented Buyer to lead our drop shipping procurement operations. This is a temporary up to 16 month contract. The ideal candidate will own the drop ship assortment, including sourcing products from third-party vendors, negotiating supplier terms, ensuring timely order fulfillment, setting pricing and promotions, maintaining strong vendor relationships, and driving sales and margins in support of Merchandising goals. The role involves directing vendor selection, negotiating product purchase terms, and staying current with market and competitor trends that impact the business. Strong understanding of e-commerce logistics and supplier management is required.

Key Responsibilities :

• Source, evaluate, and onboard new drop ship suppliers to expand product offerings.
• Manage product assortment strategy, negotiate pricing and terms with vendors to ensure cost-effective procurement.
• Develop and manage vendor relationships to secure best prices, products and shipments; identify products to maximize promotions.
• Develop business plans and analyses to maximize sales, margins, and profitability.
• Participate in recommending, setting and approving product pricing strategies; implement exit strategies and markdowns.
• Partner with a third party order broker to ensure seamless execution and monitor system health.
• Act as primary liaison between vendors and internal stakeholders (Merchandising, MP&A, IT, Customer Experience, Supply Chain, Finance, Digital Marketing).
• Partner with the Digital team to support site strategy, SEO, and vendor-related traffic/conversion improvements.
• Analyze product performance and vendor reliability to inform purchasing decisions.
• Resolve order discrepancies, shipment delays, or supplier performance issues.
• Maintain accurate records of purchase orders, vendor agreements, and product listings.
• Stay up-to-date on market trends, consumer demand, and competitor activity to identify opportunities.

Qualifications & Skills

• Bachelor’s degree in Merchandising, Business, Supply Chain, eCommerce, or related field.
• 4+ years of experience in eCommerce, vendor operations, supply chain, or digital fulfillment; experience with drop ship programs is a plus.
• Strong negotiation, analytical, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in inventory management systems and Microsoft Office (especially Excel).
• Familiarity with e-commerce platforms and order fulfillment systems is a plus.
• Ability to own and manage financial metrics including cost per order, system costs, and vendor performance profitability.
• Proficiency in analyzing large data sets and translating insights into actionable recommendations.
• Excellent cross-functional collaboration and communication; ability to influence at all levels.
• Strong project management capabilities and results delivery.
• Customer-first mindset with attention to detail and continuous improvement.
• KEY COMPETENCIES: highly organized, able to manage multiple projects and tight deadlines, identify process improvements, work independently, strong computer skills including Excel, effective communication, professional initiative.

Education And / or Experience

• Bachelor’s degree in Business, Merchandising, Marketing or equivalent work experience.
• 4+ years of Merchandising, E-Commerce, or Supply Chain experience.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

Supervisory Responsibilities

None required.

About The Culture

At PetSmart, we strive for a culture where every associate feels they belong and celebrate diverse perspectives. These experiences contribute to PetSmart’s Belonging culture and overall success.

We encourage you to apply even if you don’t meet 100% of the position requirements; you may be the right candidate for this role or another opportunity.

Our Canada Home Office offers amenities such as:

• Bring your pup to work; many dogs visit daily
• On-site dog park
• Café with fresh lunch options
• In-building day care option
• Volunteer events with PetSmart Charities

Learn more about PetSmart benefits and life at PetSmart via the following:

• https://www.lifeatpetsmart.com/life-at-petsmart/
• https://benefits.petsmart.com/

PetSmart is an equal opportunity employer; all associates and applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Seniority level: Not Applicable

Employment type: Contract

Job function: Purchasing and Supply Chain

Industries: Retail

For related roles and opportunities, visit PetSmart career pages.

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