Business Systems Consultant

First Nations University of Canada; Regina; On-site; CAD 87,000 - 114,000; Full time

Job summary

First Nations University of Canada in Regina is seeking a skilled professional to reengineer business processes and lead the analysis and implementation of technology-enabled solutions. You will collaborate with business units and IT to define requirements and ensure successful delivery.

The role requires preparing estimates, monitoring budgets and coordinating project activities through to completion, with focus on quality and stakeholder alignment.

Qualifications

• Degree in Computer Science or Business Administration; 6–10 years related work experience.
• PM, BA and ITIL certifications preferred; combination of education and experience considered.

Responsibilities

• Reengineer business processes and develop technology-enabled solutions.
• Lead or participate in project teams to identify requirements and deliverables.
• Prepare project estimates, monitor budgets, report costs and resolve discrepancies.
• Coordinate production support issues and ensure smooth project delivery.
• Develop and present business cases to advance SaskGaming's systems and technology.

Skills

Project management

Business analysis

Problem solving

Communication

Stakeholder collaboration

Education

Bachelor's degree in Computer Science

BBA or related field

Tools

ITIL Certification

Job description

Job Role

• Reengineering existing business processes to recommend more efficient business processes that can be achieved through technology.
• Business analysis, writing system specifications, leading technical implementation, post-implementation, and quality assurance and test reviews.
• Preparing project estimates, monitoring budgets, reporting on costs and identifying/resolving discrepancies.
• Working with all business unit’s and IT Operations to trouble shoot existing production support issues, and working problems through to resolution.
• Contribute to developing and presenting business cases/solutions to advance SGC business (i.e., improve existing systems or enhance technology).

Leads or participates on project teams to identify and define business requirements and operational needs.

Project Management

• Participates in project initiation meetings to define project objectives, plan priorities and strategies, identify timelines, and resource requirements.
• Assesses options and prepares communications for management and executive on solutions to meet requirements.
• Manages project deliverables and other documents, ensuring progress in accordance with planned milestones, and takes corrective action in resolving issues, determining and implementing adjustments as required. These deliverables and documents include, but are not limited to, requirements, project management charts, plans, model diagrams, status reports and presentations.
• Ensures that all critical, internal processes are completed as part of project delivery. Contributes to preparation of deliverables for the procurement process and participates in the evaluation of potential software applications.
• Plans, supports and coordinates application development, business system design, and related projects and production activities.
• Conducts risk assessments on projects and recommends actions to mitigate those risks.
• Conducts regular meetings with project sponsors to update on overall project progress.

Business Analysis

• Collects, analyzes and documents business requirement information.
• Conducts analysis and identifies business needs to develop business system solutions in support of SGC’s corporate applications.
• Analyzes requirements, determining options and conducting feasibility and analytical studies to develop recommendations on solutions.
• Engages business unit(s) to develop and document user acceptance testing plans and coordinate testing.

Application Support

• Co-ordinates the operation, support and maintenance of production applications.
• Identifies, diagnoses and resolves problems regarding applications during project delivery and as part of production support. Application Lifecycle Management and Planning
• Conducts meetings and surveys to determine future client needs.
• Engages vendors on application maintenance and support issues, escalation issues, new releases, and future product offerings.
• Assists and advises in IT strategic planning and unit work planning processes.
• Contributes to the building of business system plans by identifying and defining strategic business improvements and opportunities for modifications of programs to meet client requirements.
• Maintains current knowledge of technology advances and trends and research possible solutions in order to determine feasible alternatives, provide rational and recommendations for senior leadership approval. The impact of such recommendations may have significant financial and human resource implications for the Corporation.

Qualifications

Our ideal candidate will have a degree in Computer Science, Business Administration or related field and a minimum of six to ten years directly related work experience representing continuous learning is required. A certification in project management, business analysis and ITIL is preferred. An acceptable combination of education and experience may be considered.

Compensation

$87,104 – $114,405 Per Annum

Competencies

Using a variety of assessment tools such as in-person interviews, written examinations and reference checks, candidates will be assessed against the following competencies: RELATIONSHIPS: Builds and maintains positive and trusting workplace relationships that are characterized by a high level of acceptance, collaboration and mutual respect. CUSTOMER FOCUS: Builds and maintains high levels of customer/guest satisfaction by providing timely, safe and reliable, high-quality products and services to internal/external customers and/or casino guests. PROBLEM SOLVING: Identifies, plans and resolves complicated workplace problems and/or issues; and, ensures that work decisions are made based on SaskGaming’s policies, procedures, guidelines, operational and strategic direction. CREATIVITY, INNOVATION & CHANGE: Through collaborative efforts, works with other team members to increase SaskGaming’s customer service value; encourages new ideas, solutions and/or recommendations; and supports the continuous improvement of SaskGaming’s products/services, policies, procedures and/or guidelines. PERSONAL INTEGRITY: Acts ethically and responsibly; and earns the trust and respect of others through consistent honesty and professionalism in all workplace interactions. DIVERSITY & INCLUSION: Works to develop and support a workplace culture throughout the corporation that embraces diversity and inclusion. COMMUNICATE EFFECTIVELY: Shares and receives information using clear verbal, written and interpersonal communication skills with other team members throughout the corporation and/or with external stakeholders of SaskGaming.

Work Eligibility

All applicants must be at least 19 years of age to apply. You must be able to obtain and maintain a Saskatchewan Liquor and Gaming Authority – Gaming Employee Certificate of Registration. You must be legally entitled to work in Canada.

Other Information

Preference will be given to qualified Indigenous candidates who self-identify and provide proof upon request. We thank all applicants however, only those short listed for interviews will be contacted. For more information regarding this competition, or if you need an accommodation or support, please contact Human Resources at 306- 787-1401. We are proud to be a diverse workforce!