Business Systems Analyst- Software & Process Improvement

Stubbe's Workforce Inc; Harley Township; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Group Retirement Plan

Private Medical/Dental

On-site Fitness Facility

Annual apparel allowance

Team-building events

Growth opportunities

Job summary

Stubbe's is seeking a detail-oriented Business Systems Analyst to join our on-site team in Harley, Ontario. You will translate product ideas into practical plans, draft current and future workflows, and create wireframes for approval, working closely with developers.

You will document requirements, write user stories with acceptance criteria, and support UAT with QA to ensure features meet user expectations. This full-time role emphasizes collaboration within a family-owned, growing company.

Qualifications

• Post-secondary education in Business, Operations, or related field (or equivalent experience).
• Strong analytical mindset to break ideas into workable requirements.
• Excellent written and verbal communication skills.
• Comfortable interviewing users across departments and synthesizing findings.
• Experience mapping or documenting workflows.

Responsibilities

• Lead discovery from vetted product ideas to define how they should work.
• Interview stakeholders and end users to understand processes and outcomes.
• Document current-state and future-state workflows clearly.
• Create low-fidelity mock-ups or wireframes to communicate solutions.
• Collaborate with Developers to validate feasibility and refine requirements.
• Write clear requirements and user stories with acceptance criteria for development.
• Identify edge cases and gaps before development begins.
• Support UAT with QA to confirm delivered features meet user needs.
• Maintain requirements documentation for traceability.

Skills

Analytical mindset

Excellent communication

Stakeholder interviews

Requirements writing

Agile/Jira workflows

Process mapping

Education

Post-secondary education in Business/Operations or related field

Tools

Jira

Confluence

Figma (wireframing)

Job description

Business Systems Analyst- Software & Process Improvement

Full Time HARLEY, ON, CA

2 days ago Requisition ID: 1262

Salary Range: $60,000.00 To $90,000.00 Annually

OVERVIEW

We are seeking a detail-oriented Business Analyst with strong company and process knowledge to join our software team. This role turns product ideas into clear, practical plans, defining how a solution should work from the user’s perspective, so the team builds the right thing, the right way.

This is a full-time, on-site position working closely with the Software Development Manager, Developers, QA, and Business Stakeholders.

THE DAY TO DAY

• Take vetted product ideas and initiatives and lead discovery to define how they should work
• Interview stakeholders and end users to understand current processes, pain points, and desired outcomes
• Document current-state and future-state workflows in plain, practical detail
• Create low-fidelity mock-ups or wireframes to communicate proposed solutions
• Partner with Developers to validate technical feasibility and refine requirements based on their input
• Write clear requirements and user stories with acceptance criteria that developers can build from
• Identify edge cases, gaps, and ambiguity in requirements before development begins
• Support user acceptance testing (UAT) alongside QA to confirm delivered features match the intended user experience
• Maintain requirements documentation so decisions and rationale stay traceable

WHAT WE ARE LOOKING FOR

• Strong knowledge of Stubbe's business processes and operations (or precast, construction, or manufacturing equivalent) - no formal software development background required
• Post-secondary education in Business, Operations, or a related field (or equivalent practical/company experience)
• Strong analytical mindset - able to break a vetted idea down into clear, workable requirements
• Excellent written and verbal communication skills
• Comfortable interviewing users across departments and synthesizing findings into a clear plan
• Experience mapping or documenting workflows and processes, written or visual
• Comfortable working in an agile / Jira-based workflow, partnering closely Senior Developers
• Familiarity with tools like Jira, Confluence, or wireframing tools (e.g., Figma) is considered an asset

WHY JOIN US?

At Stubbe's, we believe that a great workplace is about more than just a competitive wage. As a family-owned and operated company, we've built a culture where people are valued, supported, and encouraged to grow.

When you join our team, you'll enjoy a range of benefits and perks, including:

• Group Retirement Plan (GRP) with a Deferred Profit Sharing Plan (DPSP) to help you plan for the future.
• Private Medical/Dental plan at no cost to you.
• On site fitness facility
• Annual company apparel allowance so you can choose from a variety of Stubbe's branded clothing and merchandise.
• A supportive, down-to-earth work environment where teamwork and respect come first.
• Family-owned and operated, with approachable leadership and a strong focus on our people.
• Company-wide events that bring our teams together throughout the year.
• Departmental team-building activities that help strengthen relationships and recognize accomplishments.
• Opportunities for growth and development as our company continues to expand.
• A workplace where your ideas matter and your contributions are recognized.

We're proud of the culture we've built and are looking for people who want to build a long-term career with a company that invests in its employees.

Stubbe's is committed to providing accommodations to those individuals with disabilities throughout the recruitment process. Upon request, we will work together to meet any of your accommodation needs. We look forward to hearing from you!

We may use artificial intelligence (AI) tools to assist in screening and assessing candidates based on job-related criteria. All AI-supported evaluations are reviewed by human decision-makers.