Business Systems Analyst (HR/Payroll/Finance)

City of New Westminster; British Columbia; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

Join a dynamic IT Services team in a role that combines technical expertise with problem-solving to enhance HR, Payroll, and Finance systems. This position requires a skilled Business Systems Analyst who can manage system integrations, troubleshoot SQL queries, and support enterprise applications like Oracle JD Edwards and UKG Workforce Central. The ideal candidate will thrive in a hybrid work environment, balancing remote and in-office responsibilities while collaborating closely with stakeholders to ensure optimal system functionality. If you possess the necessary technical skills and a proactive mindset, this opportunity is perfect for you!

Qualifications

• 5+ years as an HR/Finance/Payroll technical/systems analyst.
• Strong SQL Server skills, including query optimization.
• Experience with JD Edwards EnterpriseOne is highly preferred.

Responsibilities

• Develop and troubleshoot reports and applications using various tools.
• Manage user accounts, security, and system access.
• Provide technical support for HR/Payroll/Finance applications.

Skills

SQL Server administration

System troubleshooting

Analytical skills

Effective communication

Problem-solving skills

Ability to manage multiple priorities

Education

Bachelor’s degree in IT Systems-related discipline

Tools

Oracle JD Edwards EnterpriseOne

UKG Workforce Central

BI Publisher

Crystal Reports

SSRS

JDE Design Tools

WebLogic

Job description

Join the IT Services team at the City of New Westminster! We are seeking a highly skilled Business Systems Analyst with strong technical expertise, particularly in SQL Server, reporting tools, and enterprise application support. This role will focus on HR, Payroll, and Finance systems, including Oracle JD Edwards EnterpriseOne, UKG Workforce Central, Vertex, and Taleo. The ideal candidate must possess hands-on technical proficiency in system integrations, troubleshooting, and report development, with the ability to work independently to diagnose and resolve issues.

This position is eligible for hybrid remote/in-office.

Role Responsibilities

• Develop and troubleshoot reports and applications using JDE Design Tools, BI Publisher, Crystal Reports, and SSRS.
• Write and optimize SQL queries to support integrations and system functionality.
• Deploy, package, and upgrade JDE ESUs and Vertex updates as needed.
• Manage and troubleshoot system integrations using SQL Server and proprietary vendor tools.
• Investigate and resolve application errors by identifying root causes and implementing solutions.
• Manage user accounts, security, and system access, including role assignments and permissions.
• Provide technical support and system administration for HR/Payroll/Finance applications.
• Configure and enhance system functionality (e.g., payroll rules, workflows, and custom applications).
• Perform database administration tasks, including backups, data refreshes, and performance tuning.
• Monitor and maintain servers, including WebLogic configuration and periodic maintenance.
• Support cloud-based and third-party system migrations, including UKG Kronos and Momentus.
• Work closely with vendors and stakeholders to meet business and operational needs.

Desired Skills

• Expertise in SQL Server administration and development (Preferred Certification: Microsoft Certified: SQL Server).
• Experience with Oracle JDE EnterpriseOne technical administration (Preferred Certification: Oracle JD Edwards EnterpriseOne 9.2 System Administration Certified Implementation Specialist).
• UKG Workforce Central technical administration experience.
• Microsoft Server administration knowledge.
• Understanding of Oracle Taleo technical administration.
• Ability to independently troubleshoot and resolve system issues.
• Strong analytical and problem-solving skills to assess and improve business systems processes.
• Effective communication skills to translate technical issues into non-technical language for stakeholders.
• Ability to manage multiple priorities and work under minimal supervision.

Minimum Required Education

• Bachelor’s degree from a recognized, reputable post-secondary institution in an IT Systems-related discipline.

Minimum Required Experience

• 5+ years of experience in an IT department as an HR/Finance/Payroll technical/systems analyst.
• 5+ years of experience working with JD Edwards EnterpriseOne in a technical role is highly preferred.
• Strong SQL Server skills, including the ability to write and optimize queries, troubleshoot integrations, and manage databases.
• Proficiency in enterprise system upgrades and deployments, including JD Edwards ESU packaging and deployment.
• Hands-on experience in application design and report-building tools (e.g., BI Publisher, Crystal Reports, SSRS, SSIS, and JDE Design Tools).
• The ability to troubleshoot system errors, investigate root causes, and resolve issues without relying solely on external support.
• Understanding of tax calculation processes within HR/Payroll systems and the ability to diagnose related issues.
• Experience in user account and security management, including role-based access control, printer assignments, and server configurations.
• Familiarity with server administration tasks, including WebLogic configuration and system monitoring.
• Knowledge of integrating with third-party systems such as UKG Kronos and Momentus Cloud migration.
• Experience with a Canadian payroll system in a technical/systems analyst-related position.

Other Requirements

• Must be a Canadian citizen or a permanent resident.
• Must pass a Police Information Check.

This role requires a technically adept candidate who can independently diagnose issues, troubleshoot SQL queries, manage system integrations, and optimize enterprise application functionality. If you have the necessary technical expertise and a proactive problem-solving mindset, we encourage you to apply!