Business Systems Analyst (Enterprise Data)

First West Credit Union; City of Langley; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Mental health coverage

Health benefits

RRSP matching

Vacation time

Flexible work arrangements

Job summary

First West Credit Union is seeking a Business Systems Analyst (Enterprise Data) to analyze complex business problems and determine how automated systems can solve them. The role will translate requirements into functional specs and guide developers, testers and project teams.

The ideal candidate holds a Bachelor in IT or equivalent, with 3 years IT experience and advanced skills in project management, communication, analysis and risk management.

Qualifications

• Bachelor in IT or an equivalent stream required.
• Advanced understanding of the project management cycle to provide input at key intervals and manage client expectations.
• Advanced communication and interpersonal skills to facilitate consensus building on requirements and solutions.
• Solid organizational skills to carry out assignments to meet business requirements and deadlines.
• Solid research, analytical and problem solving skills to develop complex business solutions.
• Advanced knowledge of IT concepts and business systems analysis.

Responsibilities

• Translate user requirements into functional specifications and diagrams to guide developers and testers.
• Review and enhance business analysis processes and document current business activities for procedures and models.
• Liaise with business groups to plan, design, develop and implement new systems and processes.
• Facilitate project approval and contribute to business case development and stakeholder communications.
• Support end-user training and ongoing stakeholder relationship management.
• Participate in regular department meetings and provide expert input on issues and risks.

Skills

Project management

Communication

Organizational skills

Analytical problem solving

IT knowledge

Business systems analysis

Risk management

Stakeholder collaboration

Education

Bachelor in IT or equivalent

Job description

Job Description

We are currently seeking a Business Systems Analyst (Enterprise Data) to join our team. Participates as an active member of a functional team, applying an advanced level of business and technical expertise to the analysis of complex business problems, and assessment of how automated systems can be implemented to solve them.

Here’s what would be included as a part of your typical day

• Business Analysis: Participates as an active member of a functional team, applying an advanced level of business and technical expertise to the analysis of complex business problems and assessment of how automated systems can be implemented to solve them. Leads translation of conceptual user requirements into functional requirements by creating appropriate documentation such as models, specifications, workflows, diagrams and charts that provide direction to developers, testers and/or the project team. Applies a variety of techniques to capture and define the client’s business, current state gaps and issues, and emerging business requirements
• Development: Participates in review of business analysis processes and procedures, and has an active role in development of enhancements to support service optimization. Documents existing business processes, organization structures and architectures in order to define current business activities for the development of procedures and models.
• Business Automation: Liaises with business groups across the organization to facilitate the planning, design, development, and implementation of new or systems and business processes. Researches developments and trends in new business systems, technology products or tools; participates in assessing potential value to the organization; and makes related recommendations to supervisor. Maintain compliance with all audit and risk management requirements and all other internal policies.
• Project Management: Facilitates project approval process, involving all key stakeholders to establish consensus; and also providing expertise to business case development and presentation efforts. Supports all stages of the project life cycle, communicating changes, enhancements, and modifications to project managers and business stakeholders, managing risk, and managing/communicating client expectations to the project team.
• Stakeholder Relationship Management: Participates in orientation and training of end users with respect to new/modified systems.
• Team Support: Participates in regular department meetings to discuss current activities and provide an advanced level of input and expertise on problems and issues. Provides input to reports regarding status of assignments, ensuring supervisor is alerted to any related issues or concerns. Maintain a professional standard of conduct at all times while promoting a positive image of the organization.

Required Skills, Experience & Qualifications

• Bachelor in IT or an equivalent stream required
• 3 years of related IT experience or an equivalent combination of education and experience required
• Advanced understanding of the project management cycle to provide input at key intervals, and to manage client expectations throughout the life of each project
• Advanced communication and interpersonal skills to facilitate consensus building on business/technical requirements and solutions through collaboration with multiple stakeholders
• Solid organizational skills to carry out assignments to meet business requirements and deadlines
• Solid research, analytical, and problem solving skills to actively participate in development of complex business solutions
• Advanced knowledge of the concepts, theories, practices and techniques of the information technology field, with emphasis on business systems analysis
• Advanced technical knowledge and skills to provide expertise to business systems analysis, and understand the relevant programming language, products and tools
• Solid understanding of business functions across the organization
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

About Us

What’s in it for you

First, we strive to make our team members feel genuinely rewarded. You’ll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That’s why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on Tru Cooperative Bank.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.