Business Systems Analyst - Consultant

Apex Systems; Toronto; Hybrid; CAD 63,000 - 71,000; Full time

Job summary

Apex Systems is seeking a seasoned Business Systems Analyst for a hybrid role in Downtown Toronto, supporting a Big 5 Bank on digital banking modernization, API enablement, and enterprise integrations.

The role requires 7+ years in large enterprises, a CS/IT degree, strong requirements management, data mapping, and collaboration with tech teams across the SDLC. 37.5 hrs/week, rolling 6-month contract with extension potential.

Qualifications

• 7+ years of Business Systems Analysis experience in large enterprise or financial services.
• University degree in Computer Science, Engineering, Information Technology, or a related discipline.
• Experience supporting digital transformation, platform modernization, enterprise integration, or shared services initiatives.
• Strong system mapping and data mapping experience.
• Experience analyzing APIs, web services, integration patterns, backend systems, architecture concepts, and system dependencies.

Responsibilities

• Define solution requirements with stakeholders for digital banking initiatives.
• Lead requirements sessions, stakeholder workshops, and JAD sessions.
• Analyze and document complex processes, system interactions, and integration requirements.
• Drive requirements management and create process models and data mappings.
• Collaborate with architecture, development, QA, and product teams through the SDLC.
• Support platform modernization and API enablement.
• Collaborate with multiple lines of business for enterprise-wide capabilities.

Skills

Business Systems Analysis

Requirements gathering

Stakeholder facilitation

API integration analysis

Data mapping

System mapping

SDLC & Agile

Education

University degree

Tools

JIRA

Confluence

UML

Object-Oriented Analysis

Job description

Business Systems Analyst – Consultant

Client: Big 5 Bank

Location: hybrid 1-2 days a week, Downtown Toronto

• 37.5 hrs/ week,
• 6 Month Rolling Contract, Strong possibility of extension or converting fulltime based on project budget & candidate performance.

About The Opportunity

We are seeking a highly technical Business Systems Analyst to support strategic initiatives within the Digital Banking organization, focused on Online Banking and Mobile Banking platforms. This role will work on platform modernization, enterprise integrations, and shared services initiatives that enable multiple business lines to leverage common capabilities across the organization. The successful candidate will partner with business stakeholders, architects, developers, product teams, and technology leaders to drive solution design, system integrations, API enablement, and AI-related platform enhancements. The ideal candidate brings strong system mapping, data mapping, requirements management, and integration analysis experience within large enterprise environments.

What You'll Be Doing

• Partner with business and technology stakeholders to define solution requirements for strategic digital banking initiatives.
• Lead requirements gathering sessions, stakeholder workshops, and JAD sessions.
• Analyze and document complex business processes, system interactions, and integration requirements.
• Drive requirements management activities, including business requirements, functional requirements, non-functional requirements, use cases, business rules, and process flows.
• Create and maintain system documentation, process models, activity diagrams, sequence diagrams, and data mappings.
• Work closely with architecture, development, QA, and product teams throughout the SDLC.
• Support platform modernization initiatives focused on enhancing digital banking capabilities and improving system interoperability.
• Analyze existing system dependencies and identify opportunities for API enablement and reusable shared services.
• Collaborate with multiple lines of business to support enterprise-wide platform capabilities and integrations.
• Facilitate requirement walkthroughs, design reviews, solution discussions, and implementation planning sessions.
• Support Agile delivery teams while also contributing to longer-term strategic roadmap initiatives.
• Provide recommendations to senior stakeholders regarding business, technical, and process improvements.

Current Program Focus

The consultant will support digital banking initiatives across online/mobile banking, platform modernization, enterprise integrations, shared services, AI-enabled enhancements, Salesforce integrations, and cross-functional capabilities used across multiple business units.

Must‑Have Qualifications

• 7+ years of Business Systems Analysis experience, ideally within large enterprise or financial services environments.
• University degree in Computer Science, Engineering, Information Technology, or a related discipline.
• Experience supporting digital transformation, platform modernization, enterprise integration, or shared services initiatives.
• Strong system mapping, data mapping, and current‑state/future‑state documentation experience.
• Experience analyzing APIs, web services, integration patterns, backend systems, architecture concepts, and system dependencies.

Business Analysis

• Strong requirements management experience, including business, functional, and non‑functional requirements.
• Experience creating business process models, process flows, use cases, business rules, and process documentation.
• Ability to facilitate workshops, manage stakeholders, and translate business needs into clear technical requirements.

Methodologies & Tools

• Agile delivery experience with strong knowledge of SDLC practices.
• Experience with UML, Object‑Oriented Analysis, JIRA, and Confluence.
• Strong analytical, problem‑solving, documentation, and facilitation skills.

Soft Skills

• Exceptional communication, facilitation, and stakeholder management skills.
• Comfortable working with senior leadership, technology teams, and cross‑functional business partners.
• Able to influence decisions through analysis, provide recommendations independently, and operate with minimal supervision.
• Flexible, adaptable, and able to balance strategic initiatives with Agile squad delivery responsibilities.
• Strong relationship‑building and collaboration skills.

Apex pay scales are determined by role, experience, skill set, and location.

For this new position, the estimated hourly range is provided below as a guideline; however, total compensation may vary based on individual circumstances.

• Role Type: Future opening
• Location: Ontario
• Hourly Range: $46-51.8/hr

Everforth Apex Benefits Overview

In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

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Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex.