AI Solution Designer

Apex Systems; Toronto; Hybrid; CAD 96,000 - 165,000; Full time

Benefits offered by this job

Hybrid work model (Toronto)

Job summary

Apex Systems seeks an AI Solution Designer to design and deliver agentic AI workflows within its internal AI framework. You will shape how AI agents receive requests, decide, call tools, route work, and escalate when needed, while ensuring security and governance across enterprise systems.

In this hybrid Toronto-based role, you will collaborate with security, data, and business teams, provide hands-on development and testing, and help scale multi-step AI solutions within a regulated banking

Qualifications

• Hands-on experience designing and developing agentic AI workflows.
• Experience with enterprise AI or agentic platforms to build and orchestrate AI agents and workflows.
• Experience with agent orchestration, multi-step workflows, tool calling, routing, and API integration.
• Experience integrating agentic solutions with enterprise applications, platforms, APIs, and data sources.
• Knowledge of retrieval-augmented generation (RAG), guardrails, human-in-the-loop workflows, session state and memory, evaluation, and fallback handling.
• Experience designing for identity, permissions, security, compliance, auditability, and AI governance.
• Ability to work across solution design and hands-on development and implementation.
• Experience designing AI solutions within regulated enterprise environments.

Responsibilities

• Design and develop agentic AI workflows within the organization’s internal AI framework.
• Define how AI agents receive requests, make decisions, call tools and APIs, route work, execute multi-step processes, and upscale to human users.
• Orchestrate AI agents and workflows across enterprise applications, platforms, APIs, and data sources.
• Incorporate retrieval-augmented generation, guardrails, human-in-the-loop controls, session state and memory, evaluation, and fallback handling into solution designs.
• Translate business and technical requirements into secure, scalable, and auditable agentic AI solutions.
• Provide hands-on development, implementation support, testing, troubleshooting, and technical leadership throughout delivery.
• Collaborate with application, platform, data, security, risk, governance, and business teams.
• Ensure solutions meet enterprise requirements for identity, permissions, security, compliance, auditability, and AI governance.

Skills

Agentic AI workflows

Enterprise AI platforms

Orchestration & tool calling

API integration

RAG & human-in-the-loop

Security & governance

Banking domain knowledge

Solution design & hands-on

Job description

AI Solution Designer

Job#: 3056310

Client: Big 5 Bank

Location: Hybrid; 1- 2 days a week in Toronto

Terms: 6 Month Contract to Hire

Hours: 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm

Apex Systems is looking for a AI Solution Designer to design and deliver agentic AI workflows within its internal AI framework. This role will focus on how AI agents receive requests, make decisions, use tools and APIs, route work, execute multi‑step processes, and escalate to human users when required. This is a hands‑on design and development role focused on agentic workflows and orchestration, not building or training foundational large language models.

• Design and develop agentic AI workflows within the organization’s internal AI framework.
• Define how AI agents receive requests, make decisions, call tools and APIs, route work, execute multi‑step processes, and upscale to human users.
• Orchestrate AI agents and workflows across enterprise applications, platforms, APIs, and data sources.
• Incorporate retrieval‑augmented generation, guardrails, human‑in‑the‑loop controls, session state and memory, evaluation, and fallback handling into solution designs.
• Translate business and technical requirements into secure, scalable, and auditable agentic AI solutions.
• Provide hands‑on development, implementation support, testing, troubleshooting, and technical leadership throughout delivery.
• Collaborate with application, platform, data, security, risk, governance, and business teams.
• Ensure solutions meet enterprise requirements for identity, permissions, security, compliance, auditability, and AI governance.

Required Skills & Experience

• Hands‑on experience designing and developing agentic AI workflows.
• Experience working with enterprise AI or agentic platforms and frameworks to build and orchestrate AI agents and workflows.
• Experience with agent orchestration, multi‑step workflows, tool calling, routing, and API integration.
• Experience integrating agentic solutions with enterprise applications, platforms, APIs, and data sources.
• Knowledge of retrieval‑augmented generation (RAG), guardrails, human‑in‑the‑loop workflows, session state and memory, evaluation, and fallback handling.
• Experience designing for identity, permissions, security, compliance, auditability, and AI governance.
• Ability to work across solution design and hands‑on development and implementation.
• Experience designing AI solutions within regulated enterprise environments.
• Good understanding of banking functions and applications.

Equal Opportunity Employer

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request through the Human Resources Request Form. The EEOC “Know Your Rights” Poster is available here. AI Disclosure: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address).