Business Systems Analyst — AI, Digital Transformation, Hybrid

Infosys BPM Philippines; Mississauga; On-site; CAD 93,000 - 123,000; Full time

Job summary

Infosys Public Services Canada is seeking a driven Business Analyst to partner with stakeholders across the project lifecycle, shaping requirements and ensuring solutions align with business goals. You will bridge business and IT, facilitate workshops, and support testing and implementation to deliver measurable value.

The role emphasizes collaboration, learning culture, and diverse, inclusive teamwork in a fast-paced delivery environment across public sector projects in Canada.

Qualifications

• Bachelor's degree in non-engineering fields; BA, BCom, BSc, or related. Will consider 3 years of progressive experience in lieu of education.
• At least 4 years of Information Technology experience.
• Eligible to work in Canada without visa sponsorship.

Responsibilities

• Elicit, analyze, document, and validate business, functional, and non-functional requirements.
• Conduct stakeholder interviews, workshops, and requirement-gathering sessions.
• Analyze current processes and identify opportunities for improvement and optimization.
• Create and maintain BRDs, FRDs, user stories, use cases, and data models.
• Collaborate with project teams to translate requirements into technical solutions.
• Support QA in test scenarios and UAT, and assist with implementation activities.

Skills

Business Analysis

Stakeholder communication

Agile/Scrum

Requirements Elicitation

MS Office / tools

Azure DevOps

Jira & Confluence

Education

Bachelor's degree in Non-Engineering

Tools

Azure DevOps

Jira

Confluence

Visio

Job description

Infosys Public Services Canada is seeking a driven Business Analyst to partner with stakeholders across the project lifecycle, shaping requirements and ensuring solutions align with business goals. You will bridge business and IT, facilitate workshops, and support testing and implementation to deliver measurable value.

The role emphasizes collaboration, learning culture, and diverse, inclusive teamwork in a fast-paced delivery environment across public sector projects in Canada.